Quest Analytics, LLC is hiring a
Client Data Services Consultant

Summary

The job is for a full-time Client Services Consultant at Quest Analytics. The role involves providing analytical support to clients, software implementation, maintenance, and ongoing support of cloud-based products, and consulting services. The consultant will develop a deep understanding of the client's data and provider network management workflows.

Requirements

• Prior Client Implementation / Consultant experience preferably with health insurance payor or healthcare software company
• Bachelor's degree or combination or work experience
• At least 2 years work experience in Microsoft Excel or Access

Responsibilities

• Develop comprehension of the client’s internal process for delivering data in a consistent manner and on a regular schedule
• Write SQL queries to bring data sets into the platform including data cleaning and standardization
• Build and deliver initial implementation per client specifications, discover expansion opportunities and adjust as needed along the way
• Train end-users in the features and functionality of the platform
• Be a key player in coordinating adoption efforts with client partners
• Facilitate and document monthly meetings with clients
• Promote platform utilization and return on investment analyses to support renewal conversations
• Clearly and thoroughly communicate and document any product enhancement suggestions or improvement performance challenges
• Collaborate with product and development team when additional details are requested about client needs
• Perform user acceptance testing releases before moving to production

Preferred Qualifications

Proficiency working with data in SQL is preferred

Benefits

• Workplace flexibility – you choose between remote, hybrid or in-office
• Company paid employee medical, dental and vision
• Competitive salary and success sharing bonus
• Flexible vacation with no cap, plus sick time and holidays