Harbor.ai is hiring a
Managed Services Junior Consultant, Canada
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Managed Services Junior Consultant
🏢 Harbor.ai
💵 ~$105k-$115k
📍Canada
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Summary
The job description is for a Junior Consultant position at Harbor's Legal Technology & Operations – Managed Services team. The role involves both 'business as usual' and 'continuous improvement' tasks, with a focus on Intapp products and other platforms. This is a hybrid position based in Moncton, New Brunswick, Canada.
Requirements
- Degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting or Data & Analytics
- Understanding of the implementation process including requirement analysis, design, configuration/development, migration, testing, and change management
- Strong observational, analytical and numerical reasoning skills
- Effective communication and storytelling skills (written and spoken)
- Excels in a cooperative team environment
- Positive, enthusiastic attitude and entrepreneurial spirit with an eagerness to quickly learn and develop new skills
- Competent in the following areas: problem solving, customer-focus, communication, collaboration and punctuality
Responsibilities
- Carry out regular proactive monitoring on client systems
- Assist clients and other team members with production issues in a timely fashion
- Provide regular and concise client updates when resolving issues
- Collaborate with technology providers and clients to resolve defects
- Support integrations with third party applications
- Reconcile data across various systems
- Configure Intapp product software
- Collaborate with other team members to execute planned changes to client implementation components
- Execute test plans to validate outcomes from continuous improvement items
- Document small changes to include communication back to the client
- Actively participate in deployment of changes
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Please let Harbor.ai know you found this job on JobsCollider. Thanks! 🙏