Client Director

Summary

Join Nexthink as a Client Director and manage renewals and upsells for major accounts. Oversee executive relationship management, lead virtual teams, and develop Nexthink solutions based on client strategic outcomes. Build strong relationships across client organizations, from IT teams to CxO level. Develop clear roadmaps and capabilities to promote outstanding customer experience. Achieve financial targets for assigned clients, including licenses, renewals, and professional services. This role requires strategic leadership, executive relationship management, and collaboration with various Nexthink teams.

Requirements

• 10+ years of experience selling enterprise technology in a fast-paced and competitive market
• Native German speaker, based in Germany
• 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
• Driven – possesses a strong desire to be successful
• Disciplined – skilled in managing time and resources, sound approach to qualifying opportunities
• Intelligent – possesses aptitude to learn quickly and establish credibility

Responsibilities

• Provide strategic leadership to clients
• Be the relationship manager between customers and Nexthink
• Work with the greater Nexthink solution teams to develop a Nexthink solution based on the customer's strategic outcomes
• Manage all Executive relationships between Nexthink and assigned clients
• Oversee worldwide development of assigned accounts, including the development and deployment of worldwide resources
• Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level
• Develop a clear roadmap and building capabilities across our clients and Nexthink teams to promote an outstanding customer experience
• Achieve financial targets set out for the assigned clients, including Licenses, Renewals, and Professional Services

Benefits

• Permanent Contract and a competitive compensation package
• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 30 days of holidays we offer) plus 3 company-paid volunteer days
• 100% remote work with occasional travels to meet with colleagues and customers
• Free access to professional training platforms to explore your interests and enhance your skills
• 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months unpaid, and 6 weeks of fully paid leave for secondary caregivers
• Feel protected with 24/7 accident insurance coverage for any accidents at work or during free time
• Bonuses for referring successful hires after three months of continuous employment