Client Executive - Credit Unions

Summary

Join Experian as a named account manager, driving revenue growth and fostering strong relationships with Credit Union clients. Develop close alliances with senior client management, offering data-driven solutions through presentations and proposals. Negotiate contracts and serve as the primary client contact, leveraging data, analytics, software, and technology to enhance lending, risk management, fraud prevention, and member engagement. Effectively communicate industry knowledge and the transformative power of data-driven solutions. Collaborate with internal teams, balancing priorities and identifying opportunities for growth. Understand client needs and advocate for their voice to improve Experian's offerings. Develop forecasts, manage pipelines, and ensure solution delivery. This remote position requires Northeast residency and reports to the Senior Director, Credit Unions Northeast.

Requirements

• Bachelor's Degree or relevant work experience
• 5 + years of successful financial services experience with experience overachieving selling complex solutions
• Experience managing a portfolio of 25+ accounts
• Demonstrated experience uncovering sales opportunities for marketing, risk, analytic, fraud and software solutions within financial services
• Experience with risk management challenges and growth demands within the credit union or banking industry
• Understanding of customer priorities and the plans designed to deliver revenue and profit expectations
• Ability to travel up to 50%

Responsibilities

• Generate revenue growth and manage Credit Union client relationships
• Develop close alliances with senior client management personnel, offering recommendations through formal sales presentations and written proposals, and negotiating annual and individual pricing contracts and agreements
• Help them use data, analytics, software, and technology solutions to lead lending, risk management, fraud prevention, and member engagement
• Grasp concepts quickly and share your knowledge of the industry and how data, software, and analytics can transform your customer's business
• Collaborate with members across different teams balancing priorities, bringing the right people to the table, handling issues and identifying opportunities
• Understand your customer by seeing your world through their perspective, speaking their language, and promoting the voice of your customer to improve Experian's solutions
• Develop forecasts, advance pipeline, and ensure delivery of solutions
• Identify new ways to grow our business and expand current partnerships
• Challenge yourself with different opportunities, prioritize accountability, build trust with your teammates and customers

Benefits

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Fully remote environment
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays