Client Experience and Office Manager

Summary

Join Dreamix, a company founded 18 years ago by passionate IT students, as their Client Experience and Office Manager. This role focuses on creating positive experiences for clients and employees. You will be the primary point of contact for client visits, managing office operations, and planning events. The ideal candidate has at least one year of experience in a similar role, excellent communication skills, and strong local knowledge of Sofia. Dreamix offers a supportive work environment, flexible hours, unlimited home office, professional development opportunities, and additional benefits like health insurance and a multisport card.

Requirements

• At least 1 year of experience in office management, hospitality, executive assistance, or a similar client-facing role
• Excellent English communication skills—both written and verbal
• Highly organized, detail-oriented, and proactive
• Outgoing, charismatic personality with a natural flair for making people feel welcome
• Strong local knowledge of Sofia, including restaurants, hotels, and venues
• Comfortable juggling multiple tasks and priorities in a fast-paced environment
• Confident with basic tech tools (Google Workspace, MS Office, calendar tools, etc.)
• A team player who takes pride in maintaining a beautiful and functional office

Responsibilities

• Serve as the primary point of contact for client visits—creating a welcoming, seamless, and high-quality experience
• Leverage your in-depth knowledge of Sofia’s dining, hospitality, and event scene to book restaurants, hotels, and local experiences that create memorable visits for clients and guests
• Manage day-to-day office operations to ensure a tidy, organized, and fully functional workplace
• Prepare the office for client visits, including setting up meeting spaces, refreshments, and materials to ensure a polished and professional environment
• Order and manage office supplies, snacks, and refreshments to maintain a comfortable and productive environment
• Act as the liaison with external vendors (cleaning services, maintenance, supply partners, etc.) to maintain service quality and resolve issues
• Support team events, internal meetings, and special projects that enhance company culture and client satisfaction

Preferred Qualifications

Previous experience in event planning and organization will be considered an advantage

Benefits

• A warm and supportive work environment where you can reach your full potential
• Flexible working hours that allow you to balance your work and personal life
• Unlimited home office to help you stay productive and focused
• Opportunities for professional development, including certifications and training
• Additional benefits for academic teaching and speaking engagements
• Knowledge-sharing sessions where you can learn from our Dreamix team
• Team and company-wide events that bring us together
• Amazing week long summer office and winter office initiatives
• Additional health insurance and dental allowance to ensure your well-being
• Multisport card to encourage a healthy and active lifestyle
• Office massages to help you relax and unwind