Client Manager

Summary

Join Interbrand as a Client Manager in Mexico, working remotely. You will be the primary support for senior client managers, managing day-to-day tasks and projects, ensuring clear communication with clients and internal teams. Collaborate with various teams, stay updated on brand trends, and create compelling presentations. Responsibilities include budget management, project billing, and maintaining project documentation. The ideal candidate has 5-7 years of experience in project management, branding, and consulting within an agency setting, excellent communication skills, and fluency in English and Spanish.

Requirements

• Be a true multitasker – striving at handling multiple things at once while still thinking them through deeply
• Be the kind of person that pays attention to the details
• Be a team player
• Be able to simplify complex tasks into actionable activities, linked to timings
• Have 5-7 years of experience in project management, branding, and consulting
• Be a compelling communicator both verbally and written
• Have a strong sense of responsibility, commitment, and accountability
• Have a Graduate degree or equivalent
• Be fluent in English and Spanish
• Have experience in Client Management, ideally within a creative agency environment
• Be proficient in relevant IT software and systems (e.g. Microsoft Word, Excel, PowerPoint, Outlook)

Responsibilities

• Provide primary support for Senior Client Managers/ Client Directors
• Serve as the point person for day-to-day tasks and projects, creating and maintaining clear lines of communication with Clients and internal teams
• Work closely with the Strategy lead on nurturing, developing and presenting strategic content to senior client members and act as an extension of the strategy team in charge of a client or project account
• Collaborate with Strategy, Creative and Finance teams and also with partners
• Keep a close watch on the brand world, stay up to date with the businesses we work with as well as their competitors to help them change the conversation
• Create presentations people will remember
• Create and present thought leadership and client work at internal meetings
• Ensure work is produced on time, to brief, on budget and to required profit margins
• Review weekly timesheet/ financial reports to ensure projects are on budget
• Prepare and take responsibility for project billing each month, partnering with Client Directors and Finance
• Create and manage project budgets, timing plans, clear and concise contact reports, statuses etc
• Collate all project-relevant documents and information into the relevant file on the server for team access
• Give support on proposal and cost estimates

Preferred Qualifications

• Have a strong desire for developing strategic brand management know how and expertise through active involvement with Interbrand peers and Interbrand's methodology and thought leadership
• Have experience in an agency/consultancy setting