Client Manager

Summary

Join Nava Benefits, a modern benefits brokerage, as a Client Manager for our west coast large group team. You will be the lead for high-profile clients, providing strategic consulting on complex funding arrangements and customized benefit strategies. This remote position requires managing accounts with minimal guidance, supporting large California employer groups, and possessing strong knowledge of large group plans and products. You will collaborate with internal and external stakeholders, drive client service plan adherence, and foster strong client relationships. The ideal candidate is a strategist, advocate, and teammate who thrives in a collaborative environment. Nava offers a comprehensive benefits package including health and wellness options, financial support, work-life balance initiatives, and professional development opportunities.

Requirements

• Possess a Bachelor's Degree in a business-related field and/or equivalent education
• Demonstrate recent experience independently managing accounts with minimal guidance
• Show a track record of supporting large California employer groups (150-2000 lives)
• Possess a strong command of large group plans and products
• Demonstrate strong knowledge of financial arrangements and health products including fully insured, level & self funded, captives
• Hold a California Health Insurance License
• Possess strong Excel, PowerPoint, Google suite, written and communication skills
• Be comfortable with public speaking, including presenting renewal information, financials and open enrollments meetings and webinar recordings

Responsibilities

• Act as a trusted advisor for an assigned book of employer groups (150-2000 lives)
• Be adaptable and flexible to proactively address client issues and needs and deliver a best in class client experience
• Collaborate with vendor partners and internal stakeholders to manage the day to day servicing of clients and members
• Possess the ability to delegate, provide oversight and give feedback to others
• Drive your client's annual service plan adherence strategy including, but not limited to, management and execution of the renewal process, open enrollment, vendor deployment, member education and compliance support
• Foster consultative relationships with client executives and deliver novel benefit solutions for our growing portfolio of national clients

Preferred Qualifications

Be based in California or possess recent experience owning CA employer groups (150-2000 lives)

Benefits

• Medical insurance, including a $0 premium HDHP plan for individuals
• Dental insurance
• Vision insurance
• Telehealth and Virtual Primary Care Visits
• OneMedical membership
• Wellhub
• A $50 monthly benefit to improve your mental or physical health
• Stock options
• 401(k) with a $2,000 match
• FSA
• HSA
• Access to Origin Financial
• Flexible PTO
• 12 weeks of paid parental leave with 2 weeks of transition time
• $50 monthly connectivity reimbursement
• Company-paid short-term disability
• Company-paid long-term disability
• Company-paid life insurance
• Additional voluntary benefits like supplemental life, AD&D, hospital indemnity, accident, and critical illness coverage
• $1,000 home office setup stipend
• Access to an Employee Assistance Program (EAP)