Client Master Data Management Analyst

Summary

Join Experian's Enterprise Master Data Management team as a Client Master Data Management Analyst! This fully remote role focuses on maintaining high-quality client master data in our global CRM system. You will ensure data accuracy, drive standardization across regions, and improve data maintenance efficiency. Working with sales and operations teams, you'll resolve data quality issues, perform audits, and document processes. This position requires experience with data management tools and strong analytical skills. The role reports to the Team Lead in Chile and involves collaboration with a virtual team across multiple time zones.

Requirements

• Bachelor's degree in Computer Engineering, Data Science, Business Administration with an emphasis on Information Systems or related
• Minimum 1-2 years of related experience
• Proficiency in MS Office (Excel, Word, PowerPoint) and experience with data management tools such as SQL, Tableau, and Microsoft Power BI
• Advanced English level
• Demonstrate rapid learning capabilities and logical thinking
• Flexible working hours due to clients and support teams in multiple time zones. and ability to work in a virtual small team environment, with knowledge of CRM systems/Salesforce as an ideal

Responsibilities

• Maintain client data in our global CRM system
• Follow Global Data Quality and Data Management best practices, documented processes, and procedures
• Maintain the data following the established Service level agreements, supporting ad-hoc and bulk requests and working with the Sales and Sales Operations Teams
• Support any assigned internal projects, orienting and proposing solutions to problems
• Perform auditing, cleansing and deduplication, reviewing the data for completeness and validity ensuring that data policies turn into practice
• Resolve data quality issues, when processing, monitoring, researching, conducting and measuring data improvements
• Document and formalize data standards and processes on an ongoing basis

Benefits

• Medical, life and dental insurance
• Asociacion Solidarista
• International Share Save Plan
• Flex Work/Work from home
• Paid time off
• Annual Performance Bonus
• Education Reimbursement
• Family Bonding
• Bereavement Leave
• Referral Program