Client Platform Engineer

Summary

Join Stripe's Client Platform Engineering team and contribute to the security and management of our global endpoint devices. You will work on a variety of projects, from maintaining our existing fleet to developing strategic tools and improving automation. This role requires experience with code-based configuration management and software development, along with a user-centric approach. Collaboration with internal teams and mentoring junior engineers are key aspects of the position. The ideal candidate possesses a strong engineering mindset and a passion for solving complex technical problems. We are looking for generalist engineers capable of tackling diverse challenges and contributing to our long-term roadmap.

Requirements

• Experience managing endpoints using code-based configuration management tools (Chef, Puppet, Salt, Ansible)
• Proficiency in at least one software development language
• Experience writing infrastructure as code using declarative configuration files
• Experiencing writing middleware
• Experience leveraging APIs to make changes
• A user's first mindset and a focus on creating great user experiences

Responsibilities

• Be responsible and accountable for the successful delivery of engineering projects that improve the security, reliability, compliance, and automation of our fleet
• Be constantly on the lookout for opportunities to eliminate manual work through tool building and automation
• Collaborate with our primary internal customers (Security, IT Operations and Developer Productivity) to respond to their requests and troubleshoot issues with the tooling we provide them
• Use your deep technical skills to debug and solve complex technical problems
• Hold a high bar for code quality and standards by reviewing, approving and providing feedback on code submission by your peers
• Be a contributor to longer-term artifacts such as our team charter and roadmap
• Demonstrate strong dispute resolution and technical decision making, and provide deliberate and thoughtful explanations of how decisions are reached
• Be a mentor to others. This includes holding a high bar on technical decision making and on engineering artifacts like design docs and code that the team produces
• Contribute to the development and refinement of operational metrics, and improve the systems used to track the health of our fleet
• Help your teammates by sharing knowledge, mentoring, and participating in our on-call rotation
• Keep abreast of industry trends and forums to ensure Stripe remains an innovator in this domain

Preferred Qualifications

• Experience deploying and managing binary authorization systems
• Familiarity with third-party and open source CPE tools
• Familiarity with Mobile Device Management (MDM) tools
• Familiarity with managing fleets of macOS, ChromeOS, iOS, Android, and/or Windows devices
• Proficiency managing cloud infrastructure using an industry-standard provider