Client Principal

Summary

Join Thoughtworks as a Client Principal (Client Partner) and become a trusted advisor to existing clients, guiding them through their business transformation journey with a technology-centric approach. You will be responsible for achieving revenue targets, managing sales, and nurturing long-term relationships with senior client stakeholders. This role involves close collaboration with technical leaders, consultative business development, and working directly with C-suite executives to achieve their business goals. You will also contribute to developing IP and best practices around client and portfolio development. The position requires experience in executive revenue-generating roles, a strong understanding of agile software delivery, and excellent consulting and communication skills. Thoughtworks offers a hybrid work model with opportunities for professional development and growth.

Requirements

• You have experience in executive revenue-generating roles and bring comprehensive business acumen to your account strategies, cultivating ‘win-win’ value propositions at both company and individual levels
• You understand agile custom software delivery and can motivate tech teams with creativity and enthusiasm

Responsibilities

• Achieve established revenue targets, forecast and manage sales, revenue and margins at existing customers
• You will establish, grow and nurture long-term, value-based relationships with a growing number of senior client stakeholders, focusing on 1-3 accounts at a time
• You will partner closely with technical leaders to support the delivery team, ensuring they have what they need to be successful
• You will engage in consultative business development, growing relationships both vertically and horizontally
• Approach client executives as true business partners, expanding the company’s breadth and depth to its full potential
• You will take a consultative approach to working with our clients’ C-level executives and other stakeholders to achieve their business goals, redefine their industries, drive complex negotiations and resolve conflicts
• Help develop a range of IP and best practices around client and portfolio development to build the client base into a significant strategic asset
• By understanding a client’s strategy inside out, you will identify opportunities to improve the partnership and increase revenue throughout the duration of the partnership
• Maintain a watchful eye on how Thoughtworks’ executes engagements and take a proactive approach to mitigating potential risks before they arise
• Stay current with Thoughtworks’ business strategy and IT goals

Preferred Qualifications

• A forward-thinking mindset - - you infuse thought leadership and innovation into how you partner with a client
• A natural consultant, you're solutions-oriented and influence decisions by bringing in relevant industry trends and client stories
• You're able to balance strategy and execution, while crafting visions and taking a progressive stance on agendas that drive change
• You're comfortable interfacing with C-suite on their strategy, ensuring that we're delivering the expected outcomes while staying a step ahead to propose new solutions that may increase revenue
• Taking abstract, technical or strategic concepts and translating them into actionable ideas comes naturally for you
• You thrive in a collaborative, flat environment that values transparency, openness, feedback and change
• You don't shy away from negotiation -- you see it as an opportunity to establish credibility and a positive rapport with the client
• Bonus points if you are well versed in agile delivery best practices

Benefits

• There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you
• But we also balance autonomy with the strength of our cultivation culture
• This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow
• We see value in helping each other be our best and that extends to empowering our employees in their career journeys
• While we’ve traditionally been a traveling consultancy, we have adopted a hybrid working model with the majority of work being completed remotely from either home or local Thoughtworks offices
• However, business travel to client locations should be expected when required by Thoughtworks or our clients’ needs