BAYADA is hiring a
Client Services Associate

Summary

Join BAYADA Home Health Care as a Client Services Associate in our Montgomery County Home Health office in Gaithersburg, MD. This role offers an exciting career opportunity in a growing industry with a dynamic, entrepreneurial environment and a caring, professional team that provides the highest quality care to clients.

Requirements

• Bachelor's degree preferred
• Prior knowledge of/experience with Medicare and OASIS a plus
• Prior medical office or home care experience preferred
• Prior supervisory experience or office management required
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication  and interpersonal skills

Responsibilities

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Assist in office responsibilities, running delegated operations
• Support director with managing 1:1 meetings with team members
• Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
• This role will partner with Clinical Managers to provide supervision and support to field employees

Benefits

• Paid Weekly
• Mon-Fri work hours
• AMAZING culture
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities
• Paid holidays, vacation and sick leave
• Vision, dental and medical health plans
• Employer paid life insurance
• 401k with company match
• Direct deposit and employee assistance program