Client Strategy Manager

Summary

Join YipitData, a leading market research and analytics firm, as a Client Strategy Manager to support our growing client base. You will cultivate client relationships, leverage product expertise to drive value, and act as a trusted resource. Responsibilities include managing commercial strategy, identifying upsell opportunities, and contributing to best-in-class practices. This remote-friendly opportunity offers a competitive salary, benefits, and equity. The ideal candidate has 3+ years of client-facing experience, strong relationship-building skills, and a passion for client success. We offer flexible work hours, open vacation policy, generous 401K match, parental leave, and more.

Requirements

• You have minimum 3+ year of relevant client facing experience
• You are able to build strategic relationships within your book of business to support your renewal conversations, partnership presentations, and business expansion opportunities
• You are passionate about making your clients successful and care deeply about their investment questions and process
• You are able to proactively identify value-adding opportunities for your client base and materialize them through our research
• You can manage a high-touch, high-volume client base
• You are both a self-starter and a team player
• You are energized by contributing to the future of data-driven investment research and are genuinely interested in investment research and the markets

Responsibilities

• Own and cultivate relationships with your clients by: Leverage product expertise to drive value and grow user engagement
• Becoming a trusted resource for our clients by acting as a thought partner and providing top-notch service
• Advocating for client needs cross-departmentally
• Creating and executing on account growth & engagement strategies
• Manage commercial strategy by: Developing rapport with key decision makers
• Managing renewals from beginning to end
• Identifying and executing on upsell opportunities to augment contract value
• Contribute to building best-in-class practices within our growing Client Strategy team and work to eventually grow into our Business Development team or build out a team of your own

Benefits

• Flexible work hours
• Open vacation policy
• A generous 401K match
• Parental leave
• Team events
• A wellness and work-from-home budget
• Learning reimbursement