Senior Manager, Strategy & Operations

Summary

Join Komodo Health's GTM Strategy and Operations group as a leader, maximizing business performance through strategic planning, analytics, and cross-functional collaboration. You will drive key initiatives, improve operations, and provide trusted insights to support revenue growth. In your first year, you'll build strong team connections, implement new processes, and develop fluency in key metrics. This role involves leading innovation, boosting efficiency, delivering insights, speeding decision-making, empowering teams, and expanding analytics support across the business. You will also lead a team of a program manager and analysts. The position offers a competitive salary, benefits, and a hybrid work model.

Requirements

• Reporting/Analytics expertise: 5 yrs of experience in a reporting/analytics role, including setting up or optimizing an Enterprise Data Warehouse (EDW) and building reports out of a BI tool
• Leadership and team growth: You’ve built and managed sales ops and analytics teams, collaborating with senior leaders and helping people reach new heights
• Sales operations expertise: You know sales models and processes inside out, especially in fast-moving, high-growth environments
• People-focused management: You’re skilled at developing talent and aligning team efforts with company goals—and you care about everyone’s career journey
• Cross-functional collaboration: You work well with diverse teams, bringing people together to meet deadlines and drive results
• Technical and process savvy: You’re hands-on with data warehousing, BI tools, and reporting platforms, always looking for ways to improve how things get done
• Documentation discipline: You’re committed to clear, thorough documentation—making sure processes, standards, and best practices are always up to date and accessible
• Use generative AI to auto-generate executive summaries, QBR decks, and callouts from BI dashboards or BoostUp reports—flagging anomalies, trends, and performance drivers
• Use AI to proactively monitor data anomalies, unauthorized schema changes, or reporting inconsistencies across systems—alerting RevOps before issues propagate
• Implement predictive AI models (e.g., regression, time series forecasting) using historical sales and marketing data to improve pipeline accuracy, forecast confidence, and scenario planning

Responsibilities

• Drive innovation: Lead the charge on new initiatives like EDW enablement for Tableau and Boostup RevBI, changing the way Komodo does analytics
• Boost efficiency and scale: Simplify and continuously improve our Central Ops processes, so the team can grow smoothly and handle more—without the headaches
• Deliver trusted insights: Set up and enforce rock-solid governance to keep our data accurate and our reporting reliable—giving everyone confidence in the numbers
• Speed up decision-making: Build and refine tools that help our sales and commercial teams get the insights they need, when they need them
• Empower teams across the business: Make forecasting smarter, ramp up support for sales channels, and give partner teams the tools to help themselves—so everyone can move faster and make better decisions
• Expand your impact: Broaden our analytics support to GVPs, SVPs, marketing, SDRs, and commissions, creating custom reporting solutions for each group
• Lead a team: Lead a program manager along with a focused group of analysts

Preferred Qualifications

• SaaS and life sciences experience a plus but not required
• Knowledge of revenue and revenue validation processes
• Proficiency working with Salesforce

Benefits

• Comprehensive health, dental, and vision insurance
• Flexible time off and holidays
• 401(k) with company match
• Disability insurance and life insurance
• Leaves of absence in accordance with applicable state and local laws and regulations and company policy
• Performance-based bonuses
• Equity awards
• Medical, dental and vision coverage
• 401k Retirement Plan
• Prepaid legal assistance
• Paid time off for vacation, sickness, holiday, and bereavement
• 100% company-paid life insurance and long-term disability insurance