YipitData is hiring a
Client Strategy Manager

Summary

Join YipitData, a leading market research and analytics firm, as a Client Strategy Manager (CSM) to manage relationships with key brand and retail customers, drive client engagement, and create value through our solutions. This remote-friendly opportunity can be based in NYC or one of our office hubs.

Requirements

• Minimum 3+ years of relevant client facing experience
• Ability to think holistically about an account, and build strategic relationships to support your user engagement, value creation and positive renewal outcomes
• Passion for making clients successful
• Ability to proactively identify value-adding opportunities for your client base through deep discovery
• Ability to manage a high-touch, high-volume client base
• Self-starter and team player

Responsibilities

• Own and cultivate relationships with your clients by leveraging product expertise to drive value, drive user engagement and deeper adoption
• Understand the client base and their jobs to be done. Becoming a trusted resource for our clients by acting as a thought partner and providing top-notch service
• Advocating for client needs cross-departmentally
• Creating and executing on account growth & engagement strategies
• Manage commercial strategy by developing rapport with key decision-makers
• Partnering with cross-functional partners (Account Executives and Product teams) to develop, set and execute account strategy
• Identifying upsell opportunities to augment contract value

Benefits

• Flexible work hours
• Flexible vacation
• Generous 401K match
• Parental leave
• Team events
• Wellness budget
• Learning reimbursement