Client Strategy Manager

Summary

Join YipitData's growing Corporate business as a Client Strategy Manager (CSM) to manage relationships with key brand and retail customers. You will become an expert in understanding clients' business challenges and drive adoption and value through YipitData's solutions. This role focuses on strong client engagement and relationships to ensure value creation, leading to favorable renewals and commercial success. You will support clients in partnership with an Account Executive (AE) and Solutions partners. This remote-friendly opportunity can be based in NYC, other office hubs, or anywhere else in the US. The role involves managing commercial strategy, identifying upsell opportunities, and contributing to best-in-class practices within the Corporate team. Compensation includes a competitive salary, bonus, equity, and comprehensive benefits.

Requirements

• You have a minimum of 3+ years of relevant client-facing experience
• You can think holistically about an account and build strategic relationships to support your user engagement, value creation, and positive renewal outcomes
• You are passionate about making your clients successful
• You can proactively identify value-adding opportunities for your client base through discovery
• You can manage a high-touch, high-volume client base
• You are both a self-starter and a team player
• You are energized by contributing to the future of YipitData and the Corporate business

Responsibilities

• Own and cultivate relationships with your clients by
• Leveraging product expertise to drive value, user engagement, and deeper adoption
• Understand the client base and the jobs that need to be done. Becoming a trusted resource for our clients by acting as a thought partner and providing top-notch service
• Advocating for client needs cross-departmentally
• Creating and executing account growth & engagement strategies
• Manage commercial strategy by
• Developing rapport with key decision-makers
• Partnering with cross-functional partners (Account Executives and Product teams) to create, set and execute account strategy
• Identifying upsell opportunities to augment contract value
• Contribute to building best-in-class practices within our growing Corporate team

Benefits

• Flexible work hours
• Flexible vacation
• A generous 401K match
• Parental leave
• Team events
• Wellness budget
• Learning reimbursement