Client Manager

Summary

Join 360Dialog as a Client Manager and become the primary point of contact for clients across the EMEA region, guiding them in leveraging WhatsApp as a strategic performance channel. Build and maintain strong client relationships, ensuring solutions align with their goals. Maintain transparent communication, educate clients on performance messaging, analyze client data to develop success strategies, and transform client use cases into actionable growth strategies. This role requires exceptional communication, relationship management, and problem-solving skills. The position offers full remote flexibility and a competitive salary package. You will be part of a dynamic, innovative team shaping the future of performance messaging solutions.

Requirements

• Language Skills : Fluent in English; other European languages are an advantage
• Experience : Minimum 5 years in digital marketing, including hands-on experience with Meta or Google advertising products
• Communication Skills : Excellent interpersonal and presentation abilities, both written and verbal
• Strong understanding of performance marketing principles and the ability to position

Responsibilities

• Build and maintain strong relationships with key stakeholders, establishing clear expectations from the outset
• Serve as the voice of the client within 360dialog, ensuring solutions are aligned with their goals and requirements
• Maintain transparent and proactive communication regarding timelines, project changes, and potential challenges
• Educate clients on performance messaging strategies, best practices, and emerging trends
• Analyze client performance data to develop tailored success strategies for different industries, verticals, and use cases
• Transform client use cases into actionable growth strategies, driving measurable results through WhatsApp

Preferred Qualifications

Experience in working with or for media agencies

Benefits

• Work from anywhere in the world with full remote flexibility
• Receive a competitive salary package that reflects your skills and experience