Demyst is hiring a
Client Success Lead in United States

Summary

Demyst is a data management company specializing in external data orchestration. They are seeking a senior leader to partner with Sales in scoping new client solutions, improve project transitions, and ensure effective implementation and maintenance of projects across all clients. The ideal candidate should have experience leading high-performing teams and delivering strong outcomes in project management or solution engineering, especially in banking, insurance, consulting or fintech verticals.

Requirements

• Degree qualified in an appropriate discipline (technical degree or equivalent hands-on experience preferred)
• Player-coach mentality and experience with a minimum of 3 years leading a high-performing presales, consulting or customer success team
• 5+ years of experience delivering strong outcomes in project management or solution engineering with enterprises, especially in banking, insurance, consulting or fintech verticals

Responsibilities

• Player/coach accountable for Client Delivery across the region, overseeing the delivery lifecycle to ensure successful implementations according to agreed scope, timelines, and quality standards
• Develop and implement best practices, methodologies, and tools to optimize Client Delivery and enhance overall efficiency and effectiveness
• Collaborate with cross-functional teams to ensure smooth handoffs and improved ways of working
• Manage and coach a team of Delivery Managers, Business Analysts, and Data Engineers

Benefits

• Distributed working team and culture: work from anywhere in the world!
• Generous benefits and competitive compensation
• Join an established fast growth data technology business
• Collaborative, inclusive work culture
• Work with the largest consumer and business external data market in an emerging industry that is fueling AI globally
• Outsized impact in a small but rapidly growing team offering real autonomy and responsibility for client outcomes
• International mobility available for top performers after two years of service