Remote Clinical Account Associate

Summary

The job is for a Clinical Account Manager at Tempus, a precision medicine company. The role involves working with the Clinical Account Executive to gain and retain clients, collaborating with various sales positions, identifying opportunities for Tempus algorithmic tests, developing partnering opportunities, promoting compliance with new web-based molecular information tools, and maintaining relationships with physicians and pathology departments.

Requirements

B.S. in biology, life science, business or marketing

Responsibilities

• Work with the Clinical Account Executive CAE on plans for gaining and retaining new and existing clients
• Collaborate and coordinate with all sales positions to ensure successful attainment of company goals and objectives
• Identify opportunities with existing customers on the use of Tempus algorithmic tests and add ons
• Collaborate with Clinical Account Executives on upsell opportunities for various products
• Drive customer adoption of online ordering through the Tempus Hub and EMR integrations
• Identify and develop partnering opportunities between prospective oncology clients and Tempus
• Promote and drive compliance with new web-based molecular information tools for all clients
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership
• Monitor performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc
• Embrace, embody and represent the Tempus company culture at all times to external and internal constituents
• Building and maintaining relationships with physicians and office staff to drive clinical orders in the community
• Building and maintaining relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement
• Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts (ie 3 x month per physician)
• Coordinating Medical Affairs report review with physicians after clinical orders
• Order Kit and literature replenishment at accounts
• Identifying and attending approved local conferences
• Working with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients

Preferred Qualifications

Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations OR general clinical experience