Circadia Health is hiring a
Clinical Implementation Specialist

Summary

Circadia Health is hiring a Clinical Implementation Specialist to collaborate with healthcare facilities on integrating their medical tech devices. The specialist will provide training, support, and guidance during the implementation process, optimize technology use for enhanced patient care, analyze data, ensure compliance with regulations, and gather feedback from healthcare professionals.

Requirements

• Bachelor's degree in Nursing, Healthcare Administration, or a related field; clinical licensure or certification is a plus
• Proven experience as a Clinical Implementation Specialist, Clinical Educator, or a similar role in the healthcare industry
• In-depth knowledge of healthcare workflows and clinical processes, with an understanding of patient care and treatment protocols
• Strong communication and presentation skills, with the ability to effectively convey technical information to diverse audiences
• Excellent problem-solving skills and the ability to troubleshoot technical issues effectively
• Empathy and customer-centric approach to ensure a positive customer experience during implementation
• Ability to travel to healthcare facilities for on-site training and support, as needed
• Proficiency in Microsoft Office Suite and other relevant software

Responsibilities

• Collaborate with healthcare facilities to understand their workflows, processes, and patient care needs to effectively integrate Circadia Health's devices into SNFs
• Conduct on-site or virtual training sessions for healthcare professionals to educate them on the proper use of our devices, software, and related technologies
• Provide ongoing support to SNFs, healthcare providers and clinical staff, addressing inquiries, resolving technical issues, and ensuring a smooth implementation process
• Share best practices and recommendations with SNF facilities on leveraging Circadia Health's technologies to improve patient outcomes and operational efficiency
• Analyze data generated by our devices to provide insights and feedback to healthcare providers, helping them optimize patient care and treatment plans
• Ensure compliance with relevant regulations and standards in the healthcare industry during the implementation process
• Gather feedback from healthcare professionals regarding the performance and usability of our devices, communicating this valuable information to the product and engineering teams for continuous improvement
• Work closely with cross-functional teams, including product development, sales, and marketing, to ensure alignment between customer needs and company goals
• Maintain detailed records of implementation activities, customer interactions, and support cases
• Contribute to the development of training materials, user guides, and other resources to support the clinical implementation process

Benefits

• Full Single Coverage Health Care Plan (Medical, Dental & Vision)
• Retirement Plan Contribution (401k, IRA)
• Car lease allowance and mileage reimbursement
• Hybrid Role - Ability to work from home when not onsite / office
• Paid Time Off ~1.75 days per month (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Professional Training & Development
• Annual Company Retreat