Summary
Join Dane Street's team and contribute to improving wellness for all employees by fostering a positive working environment. As a Clinical Quality Analyst, you will play an integral role in the review process, communicating with customers, reviewers, and management to ensure timely delivery of completed reports.
Requirements
- Medical background or relevant clinical experience
- Strong attention to detail and accuracy in reviewing clinical content
- Excellent verbal and written communication skills
- Ability to work collaboratively in a team-oriented environment
- Strong organizational and time management skills
Responsibilities
- Manage all referrals assigned to a reviewer within the designated division
- Review assigned referrals daily to ensure completion or escalation of customer-specific tasks per process
- Ensure completion or escalation of company-specific best practices on all referrals daily, per process
- Ensure timely delivery of the final report
- Communicate with reviewers, customers, and internal employees professionally via email and verbally, adhering to all established formats and policies
- Perform independent analysis of a claimantβs medical records (βNurse Reviewβ) for clients when requested
- Serve as an additional level of QA for cases with quality issues
Benefits
- Medical, dental, and vision coverage for you and your family
- Voluntary life insurance options for you, your spouse, and your children
- Hospital indemnity, critical illness, accident indemnity, and pet insurance plans (voluntary)
- Basic life insurance, short-term disability, and long-term disability coverage at no cost
- Paid time off policy to relax and recharge
- 401k plan with a company match for future planning
- Apple equipment and media stipend for remote workspace