Remote Clinical Quality Assurance Specialist

Summary

Join Brave Health's dynamic healthcare team as a Quality Assurance Specialist to review and co-sign treatment plans, clinical notes, and other documentation created by associate therapists/registered interns. The successful candidate will ensure that all documentation adheres to regulatory standards, organizational policies, and maintains the highest quality of care.

Requirements

• Master's degree in a relevant field (e.g., Social Work, Counseling, Psychology)
• Licensed in a clinical discipline (e.g., LCSW, LMHC, LMFT)
• Ability to work independently and collaboratively in a team-oriented environment
• Licensed, or willing to become licensed, in additional states that Brave Health serves
• Enjoys technology and adopts learning new systems well
• Experience with electronic health record (EHR) systems
• Previous experience in behavioral health or therapy documentation

Responsibilities

• Review and co-sign treatment plans, clinical notes, and other documentation created by associate therapists/registered interns
• Ensure that all documentation adheres to regulatory standards, organizational policies, and maintains the highest quality of care
• Monitor and ensure compliance with all applicable laws, regulations, and accreditation standards in the healthcare industry
• Stay up-to-date with industry changes and inform the team in the most effective ways about any updates affecting documentation requirements
• Conduct regular audits to assess the quality of documentation and identify areas for improvement
• Provide constructive feedback to associate therapists and collaborate with them to enhance the quality of their documentation
• Work closely with the leadership team, including clinical supervisors and management, to address any issues related to documentation quality and compliance
• Communicating effectively with providers for documentation coaching and revision purposes prior to co-signature
• Relaying ongoing and urgent matters to CCQAM and other appropriate parties
• Foster a collaborative environment that encourages open communication and continuous improvement
• Maintain accurate records of all documentation reviews, feedback provided, and corrective actions taken
• Generate reports on the overall quality of documentation and compliance levels

Benefits

100% remote work from home