Senior Clinical Data Specialist

Summary

Join Global Healthcare Exchange (GHX) as a Support Content Operations professional, contributing to master data refinement and data quality initiatives. You will leverage deep clinical knowledge and technical skills to ensure the accuracy and consistency of healthcare data across multiple sources. Key responsibilities include developing data quality standards, resolving customer issues, maintaining supplier relationships, identifying process gaps, and collaborating with cross-functional teams. This role requires a Bachelor's degree or equivalent experience, along with at least 10 years in data quality assurance or a related clinical field. Proficiency in SQL and Excel is essential. GHX offers a comprehensive benefits package including health insurance, retirement matching, paid time off, and education reimbursement.

Requirements

• Bachelor's degree or equivalent work experience in a clinical environment
• Minimum 10 years of experience in Data Quality Assurance, Healthcare Data Management, a Clinical role, or other medical background with a focus on data-driven processes
• Proficient in working with large data sets and working with databases and master data management systems
• High degree of proficiency in SQL, MS Excel
• Effective customer service and communication skills applying to both internal and external customers
• Strong understanding of healthcare products and their clinical application
• Comprehensive knowledge of the healthcare supply chain landscape, supplier-manufacturer relationships, and implications of mergers, acquisitions, and divestitures
• Excellent analytical and problem-solving skills, with the ability to independently interpret and act on data insights
• Must be able to work in a fast-paced cross-functional environment and meet tight deadlines

Responsibilities

• Develop and maintain data quality standards and business rules for clinical healthcare products, ensuring consistency and reliability within the GHX master catalog
• Engage effectively with customers to resolve issues, demonstrating a strong understanding of processes and clinical expertise to build confidence and ensure satisfaction
• Maintain a thorough understanding of supplier, distributor, and manufacturer relationships, ensuring alignment with data quality standards and addressing nuances in the merger, acquisition, and divestiture landscape
• Apply a broad knowledge of healthcare supply chain operations, focusing on standards that impact healthcare providers, product distribution, and data integration
• Identify and resolve gaps in existing standards and processes, recommending and implementing changes to enhance operational efficiency and data accuracy
• Maintain high-quality, clinically relevant healthcare product data in line with UNSPSC and other applicable standards
• Collaborate with cross-functional teams to align data management practices with operational and customer requirements
• Conduct ad hoc analyses on large datasets to identify data integrity issues and implement corrective actions. Use SQL and Excel to manage and interpret complex datasets
• Act as a primary liaison for healthcare providers and suppliers, ensuring alignment on data requirements and advocating for data accuracy, consistency and compliance with industry standards
• Contribute to the development and maintenance of process documentation, standards, and training materials related to content operations quality practices, goals and objectives
• Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative efforts

Preferred Qualifications

MS Access experience

Benefits

• Health, vision, and dental insurance
• Accident and life insurance
• 401k matching
• Paid-time off
• Education reimbursement