Clinical Quality Lead

Summary

Join Lyra Health as a Clinical Quality Lead for our Mental Health Coaching program! You will be responsible for ensuring the clinical quality of the program by providing consultation to coaches and supervisors, facilitating trainings, and contributing to program improvement initiatives. This role requires a licensed mental health clinician with 3+ years of experience and expertise in evidence-based treatments. You'll need strong clinical supervision, teaching, and training experience, along with excellent communication and writing skills. Lyra offers a competitive salary, comprehensive healthcare, paid time off, parental leave, retirement benefits, and more. If you are passionate about promoting emotional wellness and thrive in a fast-paced environment, we encourage you to apply!

Requirements

• Licensed Masters or Doctoral level mental health clinician
• 3+ years of clinical experience
• Extensive experience with evidence-based treatments such as ACT, CBT, DBT, ERP, etc
• Experience with clinical supervision, teaching and/or training
• Clinical approach that is strongly rooted in cultural responsitivity and anti-oppressive framework
• In-depth knowledge of and experience using validated clinical assessment measures such as the PHQ-9 and GAD-7
• Must be passionate about the role of training coaches in promoting emotional wellness
• Fluent with technology and highly organized
• Thrive in a fast-paced environment - We move quickly to evolve tools and protocols based on data so we need people who are comfortable with constant change, feedback, and improvement
• Independent, open-minded, non-judgmental, compassionate and flexible
• Excellent interpersonal skills (communication and listening)
• Excellent writing skills

Responsibilities

• Review and respond to clinical consultation questions in a timely fashion
• Hold regular Office Hours comprised of 1:1 meetings with mental health coaches to address clinical consultation needs
• Facilitate coach onboarding trainings to support new coach orientation to clinical topics/policies
• Attend coach consultation groups to answer questions related to clinical policies and client care needs
• Engage in mandated reporting when necessary
• Support coach development resources and workshops
• Offer clinical input and recommendations on broader programmatic initiatives

Preferred Qualifications

• 2+ years of experience with clinical supervision and/or consultation, as well as clinical process development, teaching, and training
• Specifically, experience providing clinical consultation and support to mental health coaches
• Experience working in multidisciplinary environments
• Coaching certification and/or training

Benefits

• Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
• Lyra for Lyrians; coaching and therapy services
• Equity in the company through discretionary restricted stock units
• Competitive time off with pay policies including vacation, sick days, and company holidays
• Paid parental leave
• 401K retirement benefits
• Monthly tech allowance
• We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!