Clinical Safety Officer

Summary

Join Spring Health, a leading mental healthcare provider, as a Clinical Safety Officer. You will play a crucial role in the Health Economics & Outcomes Research team, overseeing safety monitoring for human use research and leading qualitative research to enhance the safety and efficacy of digital mental health tools. Collaborate with data and engineering teams to improve automated risk identification, develop and maintain safety monitoring plans, manage adverse events, and interface with safety monitoring boards. Train study teams on safety processes and conduct qualitative interviews to gather clinical insights. Success in this role involves developing safety processes, ensuring timely report submissions, achieving high satisfaction scores, and translating interview findings into actionable insights. Spring Health offers a competitive total rewards package, including a base salary range of $120,000-$150,250, stock options, and comprehensive benefits.

Requirements

• Licensed Psychologist (PhD or PsyD) with 5+ years of post-licensure experience
• 2+ years of clinical safety oversight experience, ideally in digital health or AI-enabled tools
• Demonstrated experience coding live clinical sessions or transcripts to evaluate treatment fidelity and annotate key therapeutic processes
• Prior experience engaging with IRB, DSMB, or other safety monitoring boards
• Excellent verbal and written communication skills; able to translate complex safety findings for varied audiences

Responsibilities

• Collaborate with data and engineering teams, using your clinical expertise to improve automated identification and response to clinical risk events in text data from digital tools
• Develop and maintain the comprehensive safety monitoring plan across research studies developing the next generation of digital mental health tooling
• Oversee adverse event (AE) and serious adverse event (SAE) management, ensuring collection, evaluation, and reporting per ICH-GCP and local regulations
• Interface with IRB, DSMB, and other safety monitoring boards
• Train study teams on safety processes, reporting timelines, and GCP requirements; serve as the escalation point for safety issues
• Conduct qualitative interviews with participants to capture real-world clinical safety and efficacy insights and refine monitoring protocols
• Developing and owning the processes to ensure safety in human use research
• 100% on-time submission of safety reports to IRB/DSMB
• High satisfaction scores from IRB/DSMB and internal stakeholders on safety documentation and responsiveness
• Driving observational coding studies to completion
• Translation of participant interview findings into clinical insights that inform tool development

Preferred Qualifications

• Hands-on experience with qualitative research methods—interview design, moderation, and thematic analysis
• Background in deploying automated safety monitoring or alerting systems
• Publications or presentations on patient safety or digital health research
• Passion for advancing AI ethics and safety in clinical settings

Benefits

• Health, Dental, Vision benefits start on your first day at Spring
• You and your dependents also receive access to One Medical accounts
• HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• We offer competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub ,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes