Henry Schein One is hiring a
Clinical Solutions Consultant

Summary

The job is a remote position for a workflow and solution design specialist in the dental industry with Henry Schein One. The role involves designing solutions based on customer business requirements, facilitating requirements gathering, and presenting complex technical information to non-technical audiences.

Requirements

• Typically 8 to 10 years of dental industry specific experience, with a minimum of 2-3 years experience of Dentrix Ascend experience preferred
• Bachelor’s degree or equivalent or 10 years dental industry experience
• Strong experience using HS1 Practice Management Software, specifically Dentrix Ascend
• Strong experience in dental industry working with large DSO organizations
• Strong experience presenting to customers face-to-face
• Good understanding of industry practices
• Proficient with tools, systems, and procedures
• Basic planning/organizational skills and techniques
• Good decision making, analysis and problem solving skills with ability to multi-task
• Good verbal and written communication skills
• Good presentation and public speaking skills
• Good interpersonal skills
• Basic conflict resolution skills
• Developing professional credibility

Responsibilities

• Design, implement, test, and document functionality based on customer business requirements and workflows
• Facilitate requirements gathering and user story creation
• Develop, design and propose solutions to meet technological and business needs of customers during an onboarding project
• Collaborate with end users to identify needs and opportunities for improved data management and delivery
• Present complex technical information to non-technical audiences
• Support the development of technical, training, and business related documentation
• Provide solution demonstrations to clients through the project implementation
• Train customers and partners
• Work with clients to identify and remediate issues and workflow risks early
• Prepare and provide client facing technical follow-up calls and documentation
• Assist and collaborate with multiple internal team on the creation of responses to customer Request for Information or Proposal (RFIs and RFPs), including creating and formatting the content, ensuring the quality of the response, and ensuring timely delivery of the response
• Manage projects internally as well as externally
• Provide reliable resolution of critical and high impact problems for customers

Preferred Qualifications

The posted range for this position is $60,000-$78,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a target bonus not reflected in the posted range

Benefits

• A great place to work with fantastic people
• A career in the healthcare technology industry, with the ability to grow and realize your full potential
• Competitive compensation
• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more