Curenta is hiring a
Operations Coordinator

Summary

Curenta is seeking an experienced Operations Coordinator to lead the daily functions of their home-based medical care service, Dazzle Health. The role involves managing clinic operations, optimizing booking systems, coordinating physician schedules, overseeing hiring and training, ensuring compliance with healthcare regulations, and more.

Requirements

• Proven experience in clinic operations management, preferably within home-based or multi-location healthcare settings
• Strong familiarity with booking systems, patient scheduling software, and physician allocation strategies
• Excellent organizational skills with a detail-oriented approach to managing multiple schedules and operational tasks
• Demonstrated ability to hire, train, and manage administrative and medical staff effectively
• Solid understanding of healthcare regulations, including HIPAA compliance and state-specific healthcare standards
• Exceptional problem-solving skills with a proactive approach to improving patient care and clinic operations
• Strong communication skills with the ability to manage patient interactions professionally and empathetically

Responsibilities

• Oversee the day-to-day operations of home-based medical care and multiple office locations
• Manage and optimize booking systems to streamline patient scheduling, physician allocation, and home visit coordination
• Coordinate and allocate physician schedules for home visits and in-office consultations
• Lead the patient intake process, including managing inquiries, requests for home visits, and scheduling through online portals
• Address and resolve patient concerns, feedback, and complaints, implementing solutions to improve service quality and patient satisfaction continuously
• Oversee the hiring, onboarding, and scheduling of physicians and other medical staff
• Develop and maintain training programs for administrative and support staff
• Ensure adherence to all healthcare regulations, including HIPAA, and state-specific guidelines
• Implement quality assurance measures and regular audits to monitor service delivery, patient care standards, and operational efficiency
• Collaborate with IT and administrative teams to enhance booking and scheduling software

Preferred Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field
• Experience managing home-based medical care operations or multi-site healthcare facilities
• Familiarity with California healthcare regulations and quality standards
• Strong problem-solving skills with the ability to adapt to dynamic environments

Benefits

• Competitive salary [$70,000 to $85,000 annual gross salary]
• Benefits package that includes health insurance, dental, vision, and 401(k)