Clinical Solutions Manager

Summary

Join the BioTeam today and create a new standard of continuous care that delivers clinical value, economic benefits and operational efficiencies for providers, patients and caregivers globally!

Requirements

• Bachelor’s Degree in Nursing or RN is required
• RT or other clinical degree/certification will be considered
• 5+ years of professional work experience in a healthcare clinical or hospital setting
• 2+ years of professional work in a clinical consulting role with a healthcare company
• Remote patient monitoring or telehealth experience preferred
• Demonstrated strong organization, time management and project management skills
• Understanding of HIPAA requirements and compliance
• Strong communication and relationship management skills, in both pre-sales and post-sales environments
• Demonstrated ability to effectively communicate with customer, managers, clinicians/ practitioners and executives on product, clinical expectations, technical integration, and business process
• Proficient in Excel, Word and PowerPoint skills and ability to independently produce documents
• Ability to project manage and complete projects in a timely manner

Responsibilities

• In coordination with the sales team, partner with customers during the sales process to understand customer needs and develop a value proposition, business case, and implementation roadmap
• Lead complex client implementations including reviewing customer’s use cases, determining product solutions, establishing success metrics, and building client relationships to ensure implementations meet customer requirements and BioIntelliSense capabilities
• Train and educate customers on BioIntelliSense product offerings and value proposition
• Provide ongoing clinical support and post-implementation improvement and optimization
• Coordinate with sales/BD, product, data science, customer care and operations teams to ensure successful client implementations
• Contribute clinical expertise to the end-to-end BioIntelliSense solution, offering support internally and externally
• Solicit market feedback to drive feature requests and improvements for the product roadmap

Benefits

• Medical/Dental/Vision/Life, disability (STD & LTD)
• 401(k) auto contribution program
• 11 paid holidays per year
• Generous paid time off
• Weekly lunch perk