Clinical Specialist

Summary

Join CVRx as a Clinical Specialist, providing clinical support for CVRx technology and business applications. You will educate current and potential customers, cover procedures within a defined region, and partner with Territory Managers and sales leaders. This vital role supports our cutting-edge technology and commercial team expansion. Responsibilities include communicating product and clinical benefits, facilitating trainings, providing technical support during procedures, collaborating on effective communication plans, driving therapy utilization, acting as a clinical interface, meeting with healthcare providers, adhering to sales processes, and providing backup support. The position requires a Bachelor’s degree or equivalent, strong interpersonal skills, ability to master medical and surgical concepts, and experience with cardiology or cardiac surgery products. The role is remote-based in the Long Island or NYC metro area and involves significant travel.

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• Strong interpersonal skills and ability to effectively manage relationships with key customer groups and CVRx staff
• Ability to master concepts of a medical and surgical nature, as well as that of active implantable medical device technology
• Experience with products for cardiology or cardiac surgery therapeutic devices, heart failure experience will be prioritized
• Independent, self-motivated, self-starter with the drive and persistence to introduce a novel and innovative technology to the market and support it becoming the standard of care
• Must be detail-oriented and able to work independently
• Proficient with Microsoft Office and ability to learn Salesforce, content management, learning management, and other systems as needed

Responsibilities

• Responsible for effectively communicating product and clinical benefits of Barostim therapy to cardiologists, heart failure/hypertension specialists, and cardiac/vascular surgeons to ensure their understanding of the therapy
• Facilitate trainings and other programs on proper application of Barostim therapy to clinicians, office, and hospital staff
• Provide technical support and troubleshooting during implant procedures, follow-up procedures, titrations, and patient office visits to ensure positive clinical outcomes
• Work with Territory Managers in developing effective plans to communicate the benefits of our technology, tailored to specific markets
• Work with Territory Managers, key physicians and site staff in the development and execution of a plan to effectively launch CVRx programs at new customer sites and ensure ongoing commitment to the program
• Drive utilization and continuous expansion of Barostim therapy through disease state education and supporting the development of therapeutic programs
• Act as a clinical interface between the medical community and the business
• Meet with existing and potential health care providers to identify their clinical needs, goals, and constraints related to patient care, providing creative and feasible solutions
• Adheres to sales management processes and reporting systems usage, including maintaining an accurate record of devices and programmers at all times in Salesforce
• Provide additional back-up support to other field staff as needed

Preferred Qualifications

• An advanced degree
• Healthcare experience beneficial
• Knowledge of heart failure or cardiovascular market with clear understanding of competitive devices, strategies, advantages/disadvantages as they relate to the company’s devices
• Proficient with Microsoft Office and Salesforce, with the demonstrated ability to quickly learn content management, learning management and other systems as needed
• Ability to interact with R&D to represent customer perspective in order to provide input on product enhancements and new product development

Benefits

• Health & Dental Insurance options with generous Company contributions
• Company contributions to an HSA if enrolled in a high deductible plan
• 401(k) with company match
• Employee stock purchase plan & stock option grants
• 12 company-paid holidays per year plus generous PTO plan
• Paid time off for new parents
• Company-paid life insurance & disability
• Unlimited growth opportunities
• Training & learning opportunities
• Flexible Schedules