Clinical Specialist

Summary

Join CVRx, a healthcare pioneer, as a Clinical Specialist, contributing to the advancement of cutting-edge medical technologies. This remote position, based in the Cleveland, Ohio metro area, involves providing clinical support for CVRx technology and business applications. You will educate current and potential customers, cover procedures, and partner with Territory Managers and sales leaders. Responsibilities include communicating product benefits to clinicians, facilitating trainings, providing technical support during procedures, collaborating on effective communication plans, and driving the expansion of Barostim therapy. The role requires strong interpersonal skills, the ability to master medical and surgical concepts, and proficiency with Microsoft Office and Salesforce. CVRx offers competitive salaries and benefits, including health and dental insurance, 401(k) matching, paid time off, and flexible schedules.

Requirements

• Bachelor’s degree or equivalent relevant experience
• Strong interpersonal skills and ability to effectively manage relationships with key customer groups and CVRx staff
• Ability to master concepts of a medical and surgical nature, as well as that of active implantable medical device technology
• Independent, self-motivated, self-starter with the drive and persistence to introduce a novel and innovative technology to the market and support it becoming the standard of care
• Must be detail-oriented and able to work independently
• Proficient with Microsoft Office and ability to learn Salesforce, content management, learning management, and other systems as needed

Responsibilities

• Responsible for effectively communicating product and clinical benefits of Barostim therapy to cardiologists, heart failure/hypertension specialists, and cardiac/vascular surgeons to ensure their understanding of the therapy
• Facilitate trainings and other programs on proper application of Barostim therapy to clinicians, office, and hospital staff
• Provide technical support and troubleshooting during implant procedures, follow-up procedures, titrations, and patient office visits to ensure positive clinical outcomes
• Work with Territory Managers in developing effective plans to communicate the benefits of our technology, tailored to specific markets
• Work with Territory Managers, key physicians and site staff in the development and execution of a plan to effectively launch CVRx programs at new customer sites and ensure ongoing commitment to the program
• Drive utilization and continuous expansion of Barostim therapy through disease state education and supporting the development of therapeutic programs
• Act as a clinical interface between the medical community and the business
• Meet with existing and potential health care providers to identify their clinical needs, goals, and constraints related to patient care, providing creative and feasible solutions
• Adheres to sales management processes and reporting systems usage, including maintaining an accurate record of devices and programmers at all times in Salesforce
• Provide additional back-up support to other field staff as needed

Preferred Qualifications

• An advanced degree
• Experience with products for cardiology or cardiac surgery therapeutic devices is highly desired
• Healthcare experience beneficial
• Knowledge of heart failure or cardiovascular market with clear understanding of competitive devices, strategies, advantages/disadvantages as they relate to the company’s devices
• Proficient with Microsoft Office and Salesforce, with the demonstrated ability to quickly learn content management, learning management and other systems as needed
• Ability to interact with R&D to represent customer perspective in order to provide input on product enhancements and new product development

Benefits

• Health & Dental Insurance options with generous Company contributions
• Company contributions to an HSA if enrolled in a high deductible plan
• 401(k) with company match
• Employee stock purchase plan & stock option grants
• 12 company-paid holidays per year plus generous PTO plan
• Paid time off for new parents
• Company-paid life insurance & disability
• Unlimited growth opportunities
• Training & learning opportunities
• Flexible Schedules