Clinical Specialist

Summary

Join PROCEPT BioRobotics as a Clinical Specialist, providing technical and clinical support for the AQUABEAM Robotic System. You will train surgeons and staff, offer in-service support, and assist with system installations and repairs. This role requires experience with complex surgical procedures and robotic-assisted operations, excellent communication skills, and collaboration with various teams. You will contribute to product development feedback and ensure training programs meet regulatory standards. The position involves significant travel and requires a strong understanding of the medical device industry. PROCEPT BioRobotics offers a competitive salary and comprehensive benefits package.

Requirements

• Bachelor’s degree from accredited reputable institution
• 2+ years of relevant experience
• Ability to travel upwards to 75% (primarily domestic)
• Prior experience with complex medical device - preferably with a robotic technology
• Solid knowledge in science and medical devices industry
• Computer proficiency in Microsoft Office
• Outstanding communication skills (clear and concise in all forms of communications)
• Ability to function effectively across many departments
• Maintain strong attention to detail
• Ability to handle multiple assignments and effectively adapt or change priorities as needed
• Creative problem-solving skills and the willingness to take calculated risks and act decisively (but should communicate potential consequences to enable informed business decisions)
• Ability and willingness to "roll up the sleeves" and become actively engaged in tactical execution
• Ability to extract and position key data elements from clinical studies that support safety and effectiveness in a concise, compelling manner
• Excellent interpersonal and presentation skills with the ability to persuade in a credible fashion

Responsibilities

• Provide medical professionals with product training, support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting
• Work closely with the Professional Education and Sales & Marketing team to design, develop and facilitate training for sites and internal and external customers
• Ensure Professional Education programs run efficiently, are effective and compliant to our regulatory standards
• Consult with R&D on product development including updates and any technical development feedback
• Provide instruction to surgeons and participants in formal classroom and field settings
• Troubleshoot product issues in the field and respond to R&D and Sales & Marketing staff and customer product issues
• Work to ensure presentations are consistent with PROCEPT BioRobotics’ goals and objectives and in compliance with PROCEPT BioRobotics’ indications for use
• Provide customer feedback to Marketing and R&D on product design and customer utilization needs
• Build a strong clinical background and understanding with the ability to support Surgeons and Healthcare Professionals
• Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance
• Understand and adhere to the PROCEPT BioRobotics EHS policy

Benefits

• Health insurance plans
• ESPP
• 401k retirement savings plan with a company match
• Paid time off programs
• Variable compensation through one of our incentive plans
• Equity compensation based on role and level
• Full medical coverage
• Wellness programs
• On-site gym
• Short-term and long-term disability coverage
• Basic life insurance
• Wellbeing benefits
• Flexible or paid time off
• Paid parental leave
• Paid holidays