Clinical Success Manager

Summary

Join a team dedicated to reducing cancer's global impact by automating treatment planning workflow, as the Clinical Success Manager - RadMachine Therapy. This role involves developing relationships with clinics, mentoring them in establishing efficient machine QA workflows, and improving standardization.

Requirements

• Minimum 2 years of experience in performing and analyzing daily, monthly, and annual radiation oncology machine QA
• 2 years experience as a medical physics assistant or similar
• Strong critical thinking skills
• Exceptional presentation skills
• Positive attitude and a passion for excellence in patient care
• Degree in medical physics or dosimetry
• Experience with python
• Minimum 2 years experience with ARIA OIS

Responsibilities

• Demo, install, and train clinics on Radformation’s RadMachine automated machine QA software
• Implement RadMachine at clinics by developing QA templates and customizing clinics’ settings
• Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team
• Work with the sales team to demonstrate software to prospective customers and provide training to newly installed clinics
• Proactively check in with current customers to hear feedback and share new features
• Host webinars to answer clinics’ questions and highlight features
• Test new versions of the software to aid in development and quality assurance
• Develop training materials to distribute to clinics
• Research new QA guidelines and staying current as updates are released
• On-site visits to clinics when permitted

Preferred Qualifications

Minimum 5 years of experience in performing and analyzing daily, monthly, and annual radiation oncology machine QA

Benefits

• Top-tier medical, dental, vision care for employees and their families
• 401(k) & employer match vest immediately
• Self-managed PTO
• Generous parental leave
• Additional part-time work to help transition back into the swing of things