Clinical Supervisor

Summary

Join aptihealth as a Clinical Supervisor and lead a team of Behavioral Health Specialists, Intake Specialists, and Prescribers. Provide direction on daily responsibilities, training, and policy compliance. Track team performance and report on key metrics. Ensure adherence to operational tasks for optimal patient care. Liaise with management and product teams to improve operations and platform usability. Contribute to clinical knowledge, policy development, and implementation. This role requires a license as a Clinical Psychologist, LCSW, or LMHC, along with 5+ years of supervisory experience. Aptihealth offers a comprehensive benefits package including medical, dental, vision, paid time off, 401k, life insurance, and more.

Requirements

• Licensed Clinical Psychologist (PhD, PsyD) Licensed Clinical Social Worker (LCSW) or Licensed Mental Health Counselor(LMHC)
• 5+ years’ experience as a Clinical Supervisor or similar role
• Knowledge of healthcare regulations and medical law
• Ability to handle medical records and employee documents discreetly
• Highly organized and ability to operate in multiple software and web-based applications
• Excellent communication skills; articulate with strong presentation skills
• Ability to build and maintain a cohesive and positive team environment
• Demonstrated commitment to continuous improvement
• Passionate about being a trusted partner to transform behavioral healthcare

Responsibilities

• Train new hires on Company policy, procedure, and clinical protocols, act as first-line resource for employee questions regarding the same
• Contribute to clinical knowledgebase and training resources
• Liaise with Medical Group Management team regarding BHS, Intake Specialist or Prescriber concerns; identify problem areas, investigate root cause and propose solutions
• Liaise with Medical Group Management and Product teams to ensure smooth operation, act as spokesperson for team, articulating enhancements to improve platform performance and usability
• Ensure proper coding & documentation of patient billable transactions
• Provide complex case coordination
• Manage patient panels and appropriate spread of patients across team
• Contribute to development of policy & procedure, implement and enforce policy & procedure
• Ensure Provider understanding and compliance with current healthcare regulations, medical laws and highest ethical standards

Benefits

• Comprehensive Medical, Dental, and Vision plans available
• Paid Time off, Sick Time and Paid Company Holidays
• 401k Retirement Savings Program with 2% Company matching
• Voluntary Life Insurance
• Employee Assistant Program (EAP)
• Annual business-related expenses stipend
• Competitive Salary + Productivity Incentives
• Work from home with flexible working hours!