Cloud Platform Engineer

Summary

Join Encora's Insights Platform team as a Cloud Infrastructure Engineer to support and enhance infrastructure across GCP and AWS. You will enable platform users, automate infrastructure tasks using Python and Terraform, and ensure high reliability. This role demands hands-on experience with cloud services management and infrastructure as code. Responsibilities include providing user support, automating operations, managing cloud services, maintaining monitoring practices, and participating in on-call rotation. Collaboration with cross-functional teams is essential. The position requires 5–7 years of experience and a Bachelor’s degree in a relevant field.

Requirements

• 5–7 years of professional experience in DevOps, Cloud Engineering, or related roles
• Bachelor’s degree in Computer Science, Engineering, Data Science, or equivalent field
• Proficiency in Python scripting (mid to expert level)
• Experience with infrastructure as code (Terraform) and CI/CD pipelines
• Strong communication skills with the ability to work across teams
• Proven problem-solving and troubleshooting capabilities in production environments
• Prior experience supporting GCP services such as Dataplex, BigQuery, Dataproc Serverless, Logging, Pub/Sub, GCS
• Hands-on experience with AWS services including EC2, RDS, VPC, Lambda, S3, IAM, EMR
• Proficient with version control using Git
• Strong understanding of access management, resource provisioning, and system health monitoring

Responsibilities

• Provide direct support to platform users with access control, compute resource management, and query troubleshooting
• Automate infrastructure operations using Python and Terraform to improve efficiency and reliability
• Manage and troubleshoot cloud-based services across GCP (e.g., BigQuery, Dataplex) and AWS (e.g., EC2, Lambda)
• Maintain and improve infrastructure monitoring, logging, and alerting practices
• Participate in a 24/7 on-call rotation to ensure system uptime and performance
• Collaborate with cross-functional teams to identify and solve platform-related challenges

Preferred Qualifications

Cloud certifications (AWS Solutions Architect Professional or equivalent GCP certification)