Cloud Solutions Architect, Infrastructure

Summary

Join Astronomer's field team as a customer-facing Cloud Solutions Architect (Infrastructure) and deliver world-class technical solutions to customer and prospect business problems. You will engage with diverse use cases where Apache Airflow plays a central role. Your work will directly enable customers to scale operations and achieve goals by adopting Astronomer's products. This pre-sales role involves up to 20% travel to support business and customer engagements, primarily in the PST and ANZ time zones. You will implement Astronomer’s software and services in large businesses, guide customers in their Apache Airflow journeys, and act as the interface between the Customer, Sales, and Product teams. The role requires strong customer-facing and communication skills, enabling you to explain complex technical issues to non-technical audiences.

Requirements

• 7 years of experience in a data infrastructure role or equivalent
• 5 years in a customer-facing role
• Strong Kubernetes experience (GKE/EKS/AKS or OpenShift preferred)
• Proficiency in Python/Go
• Good understanding of network complexities and architectures
• Versatile Terminal and CLI user, as this will be a hands-on role, and frequently without access to a GUI
• Experience setting up and troubleshooting distributed systems
• Experience with complex SaaS infrastructure operating at scale
• Experience with at least one major cloud provider API/tooling
• Cloud-native data architecture experience
• Strong customer-facing skills
• Strong oral and written communication skills - should be able to explain complex technical issues to non-technical folks succinctly
• Embodiment of our company values: Empathy, Inclusion, Curiosity, Grit, Agility, and Transparency

Responsibilities

• Implement Astronomer’s software and services in the core of some of the world’s largest businesses and organizations
• Guide our largest and most complex customers in their Apache Airflow journeys
• Act as the core interface between the Customer, Sales, and Product to ensure that the broader solution around the platform is solving pain points and bringing value to customers

Preferred Qualifications

• Prior experience using or administering Apache Airflow, Autosys, UC4, Temporal, Dagster, or Prefect
• Enterprise data experience with or in regulated environments
• Experience with scripting/automation, specifically infra (Pulumi, Terraform, Ansible, etc.)
• Experience with ElasticSearch/Prometheus/Vault

Benefits

• The estimated total compensation for this role ranges from $220,000 - $250,000, along with an equity component
• Astronomer is a remote-first company