Collections Specialist

Summary

Join MedCore Solutions as a highly skilled Collections Specialist with Ophthalmology/Optometry experience. Manage accounts receivable, ensuring timely payments and positive patient/provider relationships. Leverage your knowledge to address billing inquiries and resolve disputes. Contribute to providing exceptional healthcare administrative services. This permanent, work-from-home position offers weekends off, a great company culture, no micromanagement, and specialized training. You will be responsible for managing the collections process, communicating with patients and insurance carriers, investigating and resolving claim discrepancies, and maintaining accurate records. You will also collaborate with front office staff and adhere to legal and compliance regulations.

Requirements

• Minimum of 2 years of experience in Collections, specifically in the Ophthalmology/Optometry field
• Strong knowledge of medical billing and collections processes
• Familiarity with Ophthalmology/Optometry billing codes and terminology
• Ability to effectively communicate with patients and insurance providers
• Detail-oriented with strong analytical and problem-solving skills
• Proficient in using medical billing software and Microsoft Office Suite
• Exceptional customer service skills and ability to maintain professionalism
• Strong organizational skills and ability to manage multiple accounts simultaneously

Responsibilities

• Manage and oversee the collections process for Ophthalmology/Optometry accounts
• Communicate effectively with patients and insurance carriers regarding outstanding balances
• Investigate and resolve discrepancies for denied claims
• Develop payment arrangements with patients, monitor payments, and follow-up on delinquent accounts
• Maintain accurate records of collections interactions and update accounts accordingly
• Collaborate with front office staff to ensure timely and accurate submission of claims
• Adhere to all legal and compliance regulations regarding patient accounts
• Prepare reports on accounts receivable status and collection activity

Preferred Qualifications

• Achieve a monthly target for collections
• Maintain a low rate of account aging
• Reduce the number of denials and rejections
• Improve patient and provider satisfaction ratings

Benefits

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement
• Specialized Training