Collections Specialist

Summary

Join Modernizing Medicine (ModMed) as a Collections Specialist and contribute to a high-performing Accounting team. You will be responsible for managing accounts receivables, resolving billing inquiries, and ensuring accurate accounting records. This role requires experience in collections and accounts receivable, proficiency in Microsoft Office Suite, and strong communication skills. ModMed offers a competitive benefits package including health insurance, retirement plan (401k), paid time off, and professional development opportunities. The company boasts a positive and passionate work environment and is recognized for its achievements in healthcare technology.

Requirements

• Associates degree, preferred
• 3+ year of relevant experience in accounts receivables
• Previous experience in collections
• Proficient in Microsoft Word and Excel
• Strong customer service skills and professional demeanor
• Excellent verbal and written communication skills
• Strong attention to detail while maintaining consistent workflow and meeting deadlines

Responsibilities

• Respond and assist in resolving high-volume billing inquiries in a timely manner
• Make outbound calls/emails to resolve outstanding balances
• Prepare and maintain records of accounts receivables, including receipts
• Manage customer accounts, such as updating contacts, processing payments
• Applying incoming cash receipts and wire payments to the appropriate general ledger
• Establish payment arrangements, post customer payments and contact customers regarding overdue invoices
• Perform weekly reporting and month-end balancing activities
• Complete month end tasks and assist with closing procedures

Preferred Qualifications

Salesforce, Mac, and NetSuite experience preferred

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters
• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees
• Allowances: Annual wellness allowance to support your well-being and productivity
• Earned, casual, and sick leaves to maintain a healthy work-life balance
• Bereavement leave for difficult times and extended medical leave options
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind