Commercial Account Executive
NICE
Job highlights
Summary
Join NICE, a global leader in customer experience, financial crime fighting, and public safety solutions, as an Account Executive. This role focuses on identifying new sales opportunities, building market share, and achieving annual sales quotas within enterprise and commercial contact centers in Illinois. You will negotiate enterprise-wide agreements, coordinate sales activities, and build strong relationships with C-level executives. The ideal candidate possesses 3-5+ years of experience selling software products and services, along with 1+ year selling Conversational AI and Digital Transformation solutions. NICE offers a fast-paced, collaborative environment with ample opportunities for growth and development within a market-disrupting company.
Requirements
- Reside in Illinois
- 3-5+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role
- 1+ years selling Conversational AI and or Digital Transformation solutions into enterprise accounts
- Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations
- Collaborative approach to sales that includes working with multiple groups both internally and externally
- Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives
- Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results
Responsibilities
- Achieve annual sales quota and personally negotiate Enterprise-wide agreements
- Coordinate and lead all sales activities to achieve business goals
- Ensure the proposed sales and solutions capitalize on NICE CxOne's strengths and can be implemented successfully
- Establish new strategic relationships while maintaining existing relationships and analyzing customerโs business situations to identify constraints and new opportunities due to technological advances
- Develop and maintain high-level relations with โCโlevels
- Initiate, support, develop and monitor purchasing agreements between NICE CxOne and the customer
Preferred Qualifications
- Experience/knowledge of CCaaS, CX, and Conversational Ai solutions
- Experience/knowledge selling a full suite of SaaS products
Benefits
- Work in a fast-paced, collaborative, and creative environment!
- Endless internal career opportunities across multiple roles, disciplines, domains, and locations
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