Remote Commercial Account Executive - SMB

Summary

Join Cloudflare's sales team as an Account Executive and drive customer engagement from technical professionals to senior executive levels across Security, Network, Development, and Infrastructure teams.

Responsibilities

• Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list
• Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory
• Engage in account mapping sessions with partners, including training new partners on our technology and GTM strategies
• Developing scalable relationships with target partners, to expand partner ecosystem in a specific region
• Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts
• Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities
• Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates
• Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations
• As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews
• Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers
• Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare