Commercial Operation Expert

Summary

Join GenScript's growing European team as a Commercial Operation Expert! This role offers flexible hybrid or remote work arrangements and involves supporting sales initiatives, identifying new business opportunities, optimizing operational processes, and enhancing customer engagement across the EU. You will collaborate with the local sales team, provide market feedback, assess competitors, and participate in sales and marketing activities. This full-time position requires a strong scientific background in life sciences, excellent communication skills, and the ability to travel. The ideal candidate is highly motivated, detail-oriented, and thrives in a fast-paced environment.

Requirements

• Solid technical background, laboratory experience in relevant life science technologies (molecular biology, protein chemistry, biochemistry, protein purification, cell biology, immunology, etc.)
• Experience working with plasmid DNA purification, cloning, and protein purification
• Excellent problem solving, communication and presentation skills
• Customer-focused, proactive, action-oriented
• Highly motivated with the ability to work independently and in a dynamic team environment
• Ability to travel 30%-40% for work

Responsibilities

• Identify and qualify potential leads through inbound and outbound lead generation methods such as cold calls, email campaigns, online research, and conferences
• Maintain and update the CRM with accurate customer and sales data
• Collaborate with the EU local sales team to meet and exceed sales targets
• Provide feedback to management on market trends, customer input, and sales tactics
• Assess competitors by analyzing and summarizing competitor information and trends, and identify sales opportunities
• Participate in various sales and marketing activities to promote GenScript's products, including co-visits with customers
• Complete other tasks assigned by superiors

Preferred Qualifications

Solid business sense is a plus