Commissions Analyst

Summary

Join Smartsheet as a Commissions Analyst and ensure timely and accurate monthly commission processing and payments. You will master commission reconciliation and analysis, complete monthly audits, and provide user support for commission and sales systems (Salesforce, DocuSign). Manage user roles and security within the commission system, adhering to SOX controls, and maintain data quality by managing, editing, and cleansing records. This remote position reports to the Commissions Operations Manager in Bellevue, WA and requires 3+ years of experience in commissions processing or sales analysis. Smartsheet offers excellent benefits including fully paid health and life insurance, a monthly stipend, paid vacation and flexible time away, generous parental leave, and opportunities for professional development.

Requirements

• Ability to perform basic mathematical solutions to determine accuracy of commissions
• 3+ years of experience in commissions processing or sales analysis
• Troubleshoot and resolve issues independently
• Excellent English written and verbal communication skills
• Ability to embrace new technology, applications and solutions

Responsibilities

• Master and own commission reconciliation and analysis
• Complete monthly audit processes accurately adhering to timelines
• Perform user support for our commissions system, and other sales systems including Salesforce and DocuSign
• Manage user roles, profiles, security procedures, workflow rules and dashboards in the commission system while following strict adherence to SOX controls
• Monitor data quality
• Managing and editing records and data
• Perform data cleansing and removing database duplicates
• Maintain documentation for all processes and controls

Preferred Qualifications

Experience with a commission system such as CaptivateIQ a plus as well as other sales tools such as Salesforce, DocuSign, etc

Benefits

• Fully paid Health & Life insurance for full-time employees and family members
• Monthly stipend to support your work and productivity
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to LinkedIn Learning online courses
• Company Funded Perks including a counseling membership and your own personal Smartsheet account
• Teleworking options from any registered location in Costa Rica (role specific)