Community Engagement Specialist

Summary

The job is for a Community Operator in a rapidly growing global top 10 digital asset exchange. The role involves managing and operating the community, user acquisition, maintaining activity, analyzing data, and communicating with users. The required qualifications include a bachelor's degree or higher, fluency in English, at least one year of community operation experience, familiarity with the blockchain industry, strong communication skills, and the ability to quickly make an impact in a crowd.

Requirements

• Bachelor's degree or higher
• English proficiency of level four or above, or IELTS 6 points or above
• At least one year of community operation experience
• Familiarity with the blockchain industry
• Strong communication skills
• Sensitivity to hot topics and ability to actively engage and maintain community relationships
• Ability to quickly make an impact in a crowd, active, strong execution skills, active thinking, positive attitude, meticulousness, strong sense of responsibility, and strong team cooperation spirit, able to withstand certain work pressure

Responsibilities

• Operate and manage the community according to stage-specific targets and plans, implement user acquisition and maintain users
• Increase community activity and plan and execute community activity topics, align with business need indicators
• Mine user needs, plan, interact, execute, and track the effectiveness of online marketing activities for users' stickiness, activity, and conversion rates
• Actively interact with users, discover potential and core users, promote user conversion, and develop a community key user cultivation plan
• Record and analyze daily operational data, reflect social group/user behavior through data, improve the structure of the community, and optimize operational methods
• Maintain close communication with community users, collect suggestions and feedback, and make timely adjustment and improvement plans, and communicate user feedback to relevant departments