Community Manager - French speaker

Summary

Join Reddit's International Community team as a Community Manager and play a key role in expanding Reddit's reach in France. You will be responsible for fostering local communities, recruiting and training volunteer moderators, and building relationships with key stakeholders. Your expertise in the French market and proficiency in English will be crucial in driving growth and engagement. This position requires a deep understanding of French culture and the digital landscape, as well as strong communication and analytical skills. You will work cross-functionally with various teams to achieve aggressive growth goals and contribute to the development of a successful international growth playbook. This is a 12-month contract based in the UK, France, Netherlands, or Germany.

Requirements

• 5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact
• Deep knowledge and understanding of French culture, including current events, politics, customs, traditions, language, topics of interest, taboos, etc
• Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it. This includes awareness of internet culture specific to France, as well as a deep appreciation for the diverse cultural facets shaping contemporary French society
• Succinct and persuasive communicator: collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc
• Results-obsessed: outstanding execution and high attention to detail
• Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements
• Proficiency in French & English and based in the EU timezone
• Resident of the UK, France, Netherlands or Germany
• 12 months contract
• Proficient in SQL

Responsibilities

• Gain a deep understanding of the market and specialized knowledge to identify user and moderator pain points, competitors, and market opportunities
• Cultivate, recruit, educate, and grow a local community of moderators (i.e., the volunteers who are developing, maintaining, and crafting the culture of local communities) and implement a conversion funnel to onboard external creators and local users to turn them into active moderators
• Be a public face with our local volunteer moderators to build trust and drive engagement in local communities, mediating conflicts and helping drive solutions
• Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans
• Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook
• Be obsessive about achieving aggressive goals and outcomes
• Run reports, build dashboards, analyze data, set KPIs, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of your market pod
• Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD teams