Community Relationship Manager

Summary

Join Pearl Talent as a Community Relationship Manager and cultivate thriving online communities for a high-performance real estate investment firm. This fully remote, full-time independent contractor role requires evening and weekend availability with a flexible schedule. You will engage daily with leads and clients on various platforms, nurturing relationships and driving engagement. Responsibilities include monitoring community sentiment, coordinating with sales teams, and hosting virtual events. The ideal candidate possesses 1-2 years of experience in online community engagement, sales support, or customer success, along with strong communication and follow-up skills. Growth opportunities within sales, client success, or leadership are available.

Requirements

• 1–2 years of experience in online community engagement, sales support, or customer success
• Friendly, approachable, and confident communicator with emotional intelligence
• Strong follow-up discipline and attention to detail in a remote environment
• Familiar with CRMs, social platforms, and engagement tools (e.g., Go High Level, Facebook Groups, Slack, Zoom)
• Available evenings and weekends, with flexibility throughout the week to balance the schedule
• Self-motivated, creative, and genuinely excited to help others succeed
• A natural nurturer who can spot potential and guide prospects toward decision-making

Responsibilities

• Engage daily with leads and clients inside our online community platforms (e.g., Facebook groups, private portals, CRMs)
• Nurture long-term relationships with leads who are not yet ready to transact
• Build trust through consistent communication via calls, messages, comments, and event participation
• Monitor sentiment, interest, and trends within the community to proactively surface high-quality opportunities
• Coordinate with the Sales Transaction Manager to pass off qualified, conversion-ready leads
• Maintain accurate notes, stages, and follow-up cadences inside Go High Level
• Respond to DMs, group comments, and community questions in real-time
• Support and/or host occasional live virtual events and trainings to spark engagement
• Be the “voice of the community” internally—bringing forward customer insights and feedback

Benefits

• Remote Work: Fully remote—work from anywhere
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Balanced schedules that support a healthy work-life balance
• Base pay + commission on qualified appointments and closed transactions
• Clear growth paths into Sales, Client Success, or Leadership roles