Remote Community Team Lead

Summary

Join a permanently remote team of top-tier talent as a Community Manager at 1047 Games, where you'll lead and inspire a growing team to deliver a best-in-class experience for the gaming community. You'll plan and implement community strategies, collaborate with marketing teams, understand the pulse of the community, and develop content creation initiatives.

Requirements

• 5+ years experience as a community manager
• At least 2 years experience in the video game industry
• Experience launching successful community initiatives
• Experience in managing a team of 3+ people
• Knowledge of current and emerging community platforms and channel trends
• Ability to identify and track relevant community metrics
• Experience with creating compelling messages for different target demographic

Responsibilities

• Lead and inspire a growing team to push beyond what’s expected and deliver a best-in-class experience for our community
• Plan, build and implement community strategies to align with wider marketing beats
• Collaborate with brand marketing and communication leads to ensure consistent messaging across all channels
• Understand the pulse of the community and deliver timely and actionable feedback to the development team
• Develop the next evolution of our MVP program to identify, elevate, and reward VIP community members
• Organize and participate in events to build community growth and engagement, and boost brand awareness
• Oversee the vision and execution of content creation that supports community initiatives
• Leverage data to develop relevant themes/topics for content across owned channels that delivers on established key metrics
• Track, analyze and report on content and program performance data to drive continuous improvement, optimization, and innovation
• Stay on top of the latest community, gaming, and social media trends to keep us relevant
• Conducting periodic competitive audits

Preferred Qualifications

• Proven ability to grow and manage gaming communities of 100k+ players
• Expertise in SEO
• Splitgate player (past or present) with at least 5 hours in the game
• Familiarity with Atlassian products (JIRA, Confluence, Trello)