Compliance Analyst I

Summary

Join us! GoFundMe is hiring an independent contractor in Warsaw, Poland to work on assignments as a Global Sanctions and Enhanced Due Diligence Analyst I (Contract). The role involves analyzing fundraiser activity, recognizing risk signals, and performing enhanced due diligence reviews.

Requirements

• 1-2 years of related work experience working in payments compliance and/or risk management operations
• C1 fluency or higher in English required
• Exemplify company core values and embody team culture
• Excel in individual metrics to adhere to Service Level Agreements and maintain strong quality standards while contributing to improving the team’s operational performance
• Fast learner with initiative and follow through without sacrificing quality
• Ability to work with ambiguity, thrive in a dynamic environment with shifting priorities and quickly adapt to process and policy changes
• Knowledge of global customer enhanced due diligence, AML, CTF, sanctions, beneficial ownership requirements, Know Your Customer standards, and how these apply in the wider financial ecosystem
• Passionate about staying current on regulatory changes, industry guidance, and card scheme compliance
• Strong business acumen with a data-driven and customer-centric attitude
• Work well with a distributed global workforce and confidently maintain communication while working autonomously in a remote or hybrid environment
• Strong performer, able to meet deadlines while balancing different priorities
• Communicate clearly and concisely
• Inquisitive with a solution-oriented mentality

Responsibilities

• Providing high-quality email and occasional phone support to customers and other stakeholders to ensure fundraiser authenticity and safe delivery of funds for beneficiaries
• Conducting in-depth enhanced due diligence reviews with a focus on anti-money laundering, sanctions and watchlist screening, politically exposed person(s), counter-terrorism financing, and financial crime
• Evaluating fundraiser and account attributes for unusual activity and determining identified risks for final and/or next steps
• Conducting Enhanced due diligence on organizations, including but not limited to identity verification and watchlist management, to ensure entities comply with our Terms of Service and applicable laws and regulations
• Collecting and analyzing information on organization’s governance, operations, and financial performance
• In times of global crisis, supporting the Compliance team to set up crisis monitoring protocols and proactively assisting affected customers and other stakeholders as needed
• Working cross-functionally with Risk, Legal, Customer Operations, payment processor risk teams, and others to ensure fundraisers on GoFundMe are legitimate and donations are delivered to the correct parties
• Developing a deep understanding of Compliance Issues experienced on the platform
• Conduct gap analysis to find opportunities for operational improvement and root cause determination