Compliance Manager

Summary

Join Brigit, a financial health company, as their Compliance Manager to help build and drive their Compliance Management System. This role involves conducting risk assessments, onboarding vendors, liaising with banking partners, building a digital compliance testing regime, and reducing company risk. You will also review customer complaints, manage dispute resolution, interface with regulators, and contribute to the company's expansion efforts. The ideal candidate possesses at least 6 years of compliance experience in banking or FinTech, strong communication and project management skills, and expertise in various compliance functions. This position offers a competitive salary, comprehensive benefits, and the opportunity to make a meaningful impact on the financial well-being of Americans.

Requirements

• A minimum of 6 years of Compliance experience, preferably with diverse experience in both large banks or financial institutions as well as FinTechs
• Experience leading Compliance-based projects
• Deep expertise in Compliance Functions, such as Auditing, Testing and Monitoring, Licensing and Examinations, Issues Management, Policy and Procedure development, Risk Assessments and/or Vendor Management
• The ability to effectively identify and prioritize key business initiatives and opportunities within the Compliance team, and independently own those initiatives through completion
• Proficiency in Google Suite and CRM

Responsibilities

• Conducting product- and process-specific risk assessments and partnering with our banking partner to create and execute an external-audit schedule
• Helping onboard new vendors, conduct risk assessments and due diligence reviews, and manage the ongoing vendor management schedule year-over-year
• Liaising with Brigit’s banking partner in all facets of the business: audits, reporting, product management and development, vendor relationships
• Partnering with the Data Analytics team and determining the most efficient way to build a digital, data-focused compliance testing regime
• Reducing the company’s risk by working with the marketing, CRM, and design teams to create and review collateral
• Reviewing customer complaints, analyzing trends, reporting metrics to leadership, and effecting change based on this feedback
• Analyzing, overhauling, and managing the company’s dispute resolution process
• Interfacing with regulators as Brigit expands its licensing efforts across the country; driving examination requests and responses

Preferred Qualifications

Strong communication skills, attention to detail, and project management skills strongly preferred

Benefits

• Medical, dental, and vision insurance
• Flexible PTO Policy
• 401k plan
• Paid Parental Leave
• Physical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace Care for covered virtual therapy sessions and unlimited on demand health support
• Monthly reimbursements to use against wifi and cell phone bills
• Annual reimbursement for Learning & Development