Associate Program Compliance Manager

Summary

Join impact.com's compliance team as an Associate Program Compliance Manager and ensure partners adhere to advertisers' promotional requirements. You will manage compliance cases, serve as a compliance point of contact for clients and agencies, and become an expert in impact.com's proprietary Regulated Compliance product. Collaborate with cross-functional teams to deliver exceptional compliance services and act as a program compliance subject matter expert. Work alongside senior managers on strategic initiatives. This role requires 1+ years of customer service and support, ideally in a software application product environment, and strong communication and detail-oriented skills. A Bachelor's degree or equivalent experience is preferred. The salary range is $65,000-$74,000 per year, plus a 5% bonus and RSU grant.

Requirements

• 1+ years of customer service and support, ideally in a software application product environment
• Extremely detail-oriented
• Professional communication skills
• Ability to multitask while under pressure
• Team player, yet able to function and motivate independently

Responsibilities

• Manage compliance cases, ensuring all issues are documented, tracked, and moved expeditiously to resolution
• Serve as a compliance point of contact for clients and agencies, providing support and program updates
• Become an expert on impact.com’s proprietary Regulated Compliance product
• Work with cross-functional teams to deliver exceptional compliance services
• Operate as a program compliance subject matter expert internally and externally
• Work alongside senior program compliance managers, assisting with strategic initiatives and projects

Preferred Qualifications

• 1+ years of compliance/fraud investigations especially in the performance marketing space is a plus
• Bachelor's Degree or equivalent experience (Business, Marketing, Law, or related field a plus)

Benefits

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)