Compliance Officer, Program Enablement

Summary

Join Marqeta's Compliance team as a Compliance Officer, Program Enablement, serving as a dedicated compliance lead for issuing bank partners. You will be the primary consumer compliance contact, ensuring regulatory expectations and contractual requirements are integrated into operational processes and Marqeta's CMS. This role demands collaboration across teams, combining consumer compliance expertise, regulatory interpretation, and relationship management. As a subject matter expert, you will operationalize bank requirements, ensuring program compliance in a scalable and risk-based manner. You will also act as a strategic advisor on compliance issues and regulatory developments. This flexible role can be performed remotely within the US or at the Oakland headquarters.

Requirements

• 5-7+ years of experience in a compliance role within a financial institution, fintech, payments company, or bank-focused consulting firm
• Strong knowledge of consumer compliance regulations, including Reg E, Reg Z, UDAAP, Reg DD, BSA/AML, and others
• Experience supporting or working directly with sponsor banks, BaaS platforms, and/or payments companies
• Demonstrated ability to manage complex stakeholder relationships and operate effectively in a cross-functional, fast-paced environment
• Strong project management and communication skills, with the ability to translate regulatory obligations into practical operational requirements
• Experience operationalizing and monitoring compliance programs, with a keen eye for risk and control design
• Comfort interpreting contractual language, policies, and guidance from regulators and bank partners
• Demonstrated understanding of regulatory expectations in financial services, fintech, or payments, including OCC, FDIC, FRB, and partner bank oversight models

Responsibilities

• Serve as the compliance lead and point of contact for one or more issuing banks, building subject matter expertise on their regulatory expectations, contractual obligations, risk tolerance, and oversight practices
• Manage the day-to-day compliance relationship with bank partner counterparts, including participating in regular check-ins, preparing responses to bank inquiries, and coordinating audit and exam readiness
• Act as the DRI to internal stakeholders and assigned programs to interpret, operationalize, and monitor compliance with bank-specific and regulatory requirements
• Partner cross-functionally with Legal, Risk, Product, Customer Support, Bank Partnerships, and GTM teams to ensure new program product launches, marketing campaigns, and operations align with bank expectations and consumer compliance requirements
• Act as a strategic advisor on compliance issues, audit findings, and regulatory developments that impact assigned banks and programs
• Collaborate with Legal, Compliance, Customer Support, and other relevant stakeholders to ensure timely and effective issue remediation, including root cause analysis and implementation of sustainable controls
• Support the onboarding and ongoing management and oversight of programs with assigned banks (e.g., supporting due diligence reviews, periodic site visits, advising on appropriate risk mitigation measures and controls, etc)
• Help develop and refine internal policies, procedures, controls, and playbooks to ensure consistent application of regulatory and partner bank requirements across programs

Preferred Qualifications

• Certifications such as CRCM, CAMS, GRCP, or other relevant education
• Experience with program management or customer due diligence for fintech or payments programs
• Exposure to regulatory exams or audit readiness for BaaS models
• Prior experience managing partner bank relationships and oversight requirements

Benefits

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution and after tax contributions
• Equity in a publicly-traded company and an Employee Stock Purchase Program
• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
• Free therapy sessions, financial and professional coaching, and legal advice
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Through Flex First, the freedom to live and work wherever you and your family thrive