Senior Technical Program Manager

Summary

Join Recast Software as a Sr. Technical Program Manager (TPM) and lead cross-functional initiatives spanning Engineering and Product. This hybrid role requires leading multiple technical projects, ensuring on-time delivery, and managing risks. You will coordinate across teams, track KPIs, and report progress to leadership. The ideal candidate has 5+ years of TPM experience in SaaS environments, proven success in delivering complex programs, and excellent communication skills. Recast offers a competitive salary, bonus potential, and various benefits including a commuting allowance, internet reimbursement, pension, and work-life balance options.

Requirements

• 5+ years in TPM roles within SaaS or product-led growth environments, with a proven track record of delivering complex programs
• Familiarity with modern CI/CD practices
• You can engage deeply with engineering teams and effectively translate technical progress and challenges to product and business stakeholders
• Proven experience in managing and reporting on complex, cross-functional technical programs in fully remote, multi-cultural environments
• Excellent communication, stakeholder management, and analytical skills to drive alignment and strategic program outcomes
• Demonstrated ability to lead without authority, leveraging strong influencing and negotiation capabilities
• Expertise in identifying operational inefficiencies, implementing scalable improvements, and driving adoption through effective change management
• Skilled at extracting insights from complex data to support decision-making and influence key stakeholders
• Experience in metric and data driven program management (Setting and managing OKRs, defining KPIs and tracking them)
• Enabling Engineering and Product Managers by fostering a supportive and empowering environment

Responsibilities

• Program execution: Own end-to-end delivery of strategic programs, including planning, risk management, and milestone tracking
• Lead and coordinate the delivery of multiple technical projects within the program
• Understand the feasibility of technical implementations as part of the annual roadmap planning
• Support technical team members
• Help Product teams with engineering capacity planning and project scopes
• Cross-functional alignment: Coordinate across Engineering and Product to ensure shared understanding of scope, timelines, and trade-offs
• Keep the stakeholders like GTM and Support informed and consult them for input as needed
• Metrics & reporting: Refine and track KPIs such as DORA metrics, usage impact, and delivery velocity
• Report progress to leadership
• Risk & capacity management: Identify delivery bottlenecks, escalate blockers, and optimize team focus
• Identify and manage risks and issues that may impact the program(s)
• Stakeholder communication: Provide regular updates to executive stakeholders and ensure alignment across teams
• Work on improvements in visibility, tracking and communication in the projects

Preferred Qualifications

• A solid background in software development with hands-on experience as a software engineer
• You have a deep understanding of code, system architecture, and the complexities of building and deploying software products
• Strong technical fluency (cloud, DevOps, APIs)
• Familiarity with ADO, GitHub, Aha, Miro, and Asana
• Experience in infrastructure management or end user computing
• Experience in a scaling SaaS organization

Benefits

• In addition to salary, cash compensation for this role also includes 10% annual discretionary company bonus potential
• Salary will vary based on experience, skills, and location
• Commuting allowance
• Internet reimbursement
• Pension
• Company laptop
• Company cell phone or reimbursement
• Work-life balance and remote work options