Compliance Program Manager

Summary

Join Lightspark Payments, a company building regulated services on the Lightning Network, as a Compliance and Risk Manager. You will lead and manage the compliance and risk program, focusing on customer onboarding, counterparty due diligence, and fraud control design. Initially, you will be an independent contributor, but you will build a team of 2+ analysts and investigators within 3-6 months. This role requires regular travel to Los Angeles. You will collaborate with various teams, including Product, Engineering, and Operations, to design controls, document processes, and execute tasks. The ideal candidate is an experienced compliance professional with a passion for building and scaling programs in a fast-paced environment.

Requirements

• 10+ years of total experience and at least 5 years in a compliance management role (such as BSA or Compliance Officer)
• Subject matter expertise in at least one of these areas is essential: domestic or cross border payments, blockchain or cryptocurrency, stablecoin payment infrastructure, and/or customer identification for a regulated entity
• Understand the functional and technical design of blockchain, bitcoin and (ideally) the Lightning Network
• Prior experience with payment systems, US and international payment rails, and compliance obligations around payments and customer onboarding
• Prior experience integrating or configuring compliance vendors or designing requirements for internal systems
• Strong analytical and problem-solving skills, with the ability to translate complex requirements into actionable product documentation
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams

Responsibilities

• Own and manage the business and consumer KYC/CDD program including execution and hiring of additional staff as needed to perform customer due diligence reviews
• Develop the initial set of rules for transaction monitoring and define a formal manual review and investigations process
• Perform counterparty due diligence reviews and develop and customer risk rating model for retail and business customers
• Oversee the configuration of our third party fraud vendor front end and detective monitoring alerts
• Collaborate and coordinate effectively with a variety of cross functional stakeholders including Product, Engineering, Legal, Design, and Business Development
• Provide real-time subject matter expertise and guidance to product, engineering and design, as new products and services are being developed or enhanced to ensure ongoing compliance with all relevant regulatory requirements
• Understand and articulate how compliance requirements will intersect with the funds flow end-to-end and be comfortable collaborating and contributing in group working sessions to design product and user interfaces with compliance requirements in mind
• Identify potential risks (compliance, regulatory, financial, fraud, etc,) and surface these risks together with proposed solutions to our cross functional partners and leadership

Preferred Qualifications

• Prior experience working in a start-up environment, or building products/programs from scratch
• Intense professional curiosity and a growth mindset