Compliance Operations Manager

Summary

Join Precision Medicine Group as a Compliance Specialist / Expert to support the global corporate compliance program. Maintain and update the compliance training matrix and ensure timely deployment of trainings. Manage compliance-related communications, implement and maintain corporate compliance processes, and govern policies. Conduct third-party due diligence and trade compliance, including sanctions checks. Monitor the compliance mailbox, respond to inquiries, and manage compliance surveys. Organize and maintain the Compliance Team's database and ensure audit readiness of documentation. Act as a compliance process PMO, supporting project planning, execution, and reporting. This role requires collaboration with cross-functional teams and a strong understanding of compliance frameworks.

Requirements

• Bachelor’s degree in Law, Business Management, Risk Management or role related field
• 4+ years of experience in compliance, legal or regulatory operations within an international / global role – experience in biotech, healthcare, or life sciences will be a plus
• Strong organizational and project management skills
• Abilit to work with spreadsheets, trackers and dashboards as well as compliance tools and platforms (e.g., Visual Compliance)
• Excellent written and verbal communication skills
• High attention to detail and ability to manage multiple priorities

Responsibilities

• Maintain and update the compliance training matrix
• Ensure timely deployment of compliance trainings via Precision learning platforms
• Record and track face-to-face (F2F) training sessions
• Generate and review training completion reports; communicate results to stakeholders
• Explore and potentially implement AI tools (e.g., ChatGPT, Synthesia) for training content development
• Draft and manage compliance-related communications, including email campaigns, posters, and awareness initiatives
• Support the development of annual and ad-hoc compliance communication plans
• Implement and maintain corporate compliance processes and controls foreseen by the Corporate Compliance Program
• Review and adjudicate CoI disclosure forms. Ensure timely follow-up and documentation of outcomes
• Review and adjudicate ABAC-related forms and requests.Monitor the effectiveness and practicality of the ABAC process
• Design and operationalize further corporate compliance processes ensuring timely and KPI driven execution
• Manage policy lifecycle in Precision policy management system, including assignments and periodic reviews
• Coordinate policy updates and ensure accessibility across the organization
• Operationalize and maintain Precision Trade Compliance Process by ensuring timely periodic, and ad hoc third party sanctions checks
• Become power user of Precision sanction screening and third party due diligence tools (Visual Compliance) ensuring they are used to full potential
• Conduct ad hoc third party checks and sanctions screening as well as oversee jurisdiction specific processes for TPDD and sanctions checks
• Escalate flagged results to the Head of Compliance
• Maintain accurate records and ensure timely follow-up—this is a key focus area
• Monitor and triage the compliance mailbox
• Respond to inquiries or escalate to appropriate stakeholders
• Review and respond to incoming compliance surveys from clients
• Develop and maintain a database of survey responses for future reference
• Organize and maintain the Compliance Teams database
• Ensure audit readiness of compliance documentation, including risk assessments, investigations, and training records
• Develop dashboards, matrix or reporting solutions to support Compliance operations visibility to Leadership
• Act as compliance process PMO supporting project planning, execution, and reporting
• Track compliance initiatives using Smartsheet or similar tools

Preferred Qualifications

• Experience with AI tools for training or communication is a plus
• Understanding of global compliance process frameworks (e.g., ABAC, CoI, TPDD)
• Ability to work independently and collaboratively in a matrixed environment
• Strong analytical and problem-solving capabilities